Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox stalls when not in use and must be forced quit.

  • 7 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

The program works fine while I am actively using it. When it is in the background while using another application, or when I wake the computer from sleep and bring up Firefox, the program has stalled/become unresponsive. This phenomenon started approximately two weeks ago. I have turned all add-ons acquired the past six months in an attempt to eliminate conflicts, but the program still freezes when not active at least once a day.

The program works fine while I am actively using it. When it is in the background while using another application, or when I wake the computer from sleep and bring up Firefox, the program has stalled/become unresponsive. This phenomenon started approximately two weeks ago. I have turned all add-ons acquired the past six months in an attempt to eliminate conflicts, but the program still freezes when not active at least once a day.

Solução escolhida

You do have a load of addons that can cause weird problems.

Could you try safe mode and see if it works there?

Further information: Diagnose Firefox issues using Troubleshoot Mode

Ler esta resposta 👍 2

Todas as respostas (7)

more options

Solução escolhida

You do have a load of addons that can cause weird problems.

Could you try safe mode and see if it works there?

Further information: Diagnose Firefox issues using Troubleshoot Mode

more options

You can also consider to create a new profile to have a fresh start. That will also get rid of some weird pref values.

See "Creating a profile":

You can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

more options

I will start disabling add-ons in reverse order of how I have installed them, as these daily stalling issues are a recent phenomenon.

more options

After 36 hours of Firefox running in the background without freezing, I think it safe to say that by process of elimination I have found the add-on that was causing this issue after upgrading to the latest version. I have since removed said add-on from the browser altogether.

more options

Can you tell us which extension caused this issue?

more options

Flash Video Downloader 5.3.2.