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emails contaminated by conversion of ANSI symbols into code symbols

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Recently, when emails are received, many characters have been converted into some type of code. It is generally ANSI code characters at fault. Is the problem within Firefox or within the Ekit system? As an example, the apostrophe is replaced by ’

Recently, when emails are received, many characters have been converted into some type of code. It is generally ANSI code characters at fault. Is the problem within Firefox or within the Ekit system? As an example, the apostrophe is replaced by ’

Todas as respostas (1)

That means that this file is in Unicode format and not in an 8 bit Western or Windows encoding.

Make sure that Unicode (UTF-8) is selected.

  • Firefox > Web Developer > Character Encoding
  • View > Character Encoding