X
Toque aqui para ver a versão para dispositivos móveis desse site.

Fórum de suporte

I can't open a link of a site

Postado

When I click the link, literally nothing happens. Upon right-clicking and clicking "inspect element", I find that the link has the following code: href="javascript:openInfoWindow(2);"

I can open this link on other computers, but not my own at home. I believe this is an error in my settings? Perhaps the javascript settings, but I can't fix it.

When I click the link, literally nothing happens. Upon right-clicking and clicking "inspect element", I find that the link has the following code: href="javascript:openInfoWindow(2);" I can open this link on other computers, but not my own at home. I believe this is an error in my settings? Perhaps the javascript settings, but I can't fix it.

Alterado por SpiritRush em

Detalhes avançados do sistema

Extensões instaladas

  • Shockwave Flash 11.7 r700
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • VLC media player Web Plugin 2.0.6
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • Raidcall plugin
  • GEPlugin
  • McAfee MSS+ NPAPI Plugin
  • 5.1.10411.0
  • NPWLPG
  • Pando Web Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • npCsLauncher
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Aplicativo

  • Firefox 20.0.1
  • Agente de Usuário: Mozilla/5.0 (Windows NT 6.1; rv:20.0) Gecko/20100101 Firefox/20.0
  • URL de Suporte: http://support.mozilla.org/1/firefox/20.0.1/WINNT/pt-BR/

Extensões

  • Adblock Plus 2.2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • ColorfulTabs 18.6 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • CS Launcher 0.22 (CSLauncher@cyberstep.com)
  • Tab Stacking 0.1.3.4a (tabStacking@johan.charlez)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Complitly - Speed up your search with your personal search suggestions tool 1.1 ({33e0daa6-3af3-d8b5-6752-10e949c61516}) (Inativo)
  • Skype Click to Call 6.3.0.11079 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inativo)
  • VDownloader 3.9.1155 (support@vdownloader.com) (Inativo)
  • WCaptureX 5.0 (wcapturex@deskperience.com) (Inativo)

Javascript

  • incrementalGCEnabled: True

Gráficos

  • adapterDescription: ATI Radeon HD 4250
  • adapterDescription2:
  • adapterDeviceID: 0x9715
  • adapterDeviceID2:
  • adapterDrivers: aticfx32 aticfx32 atiumdag atidxx32 atiumdva
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7600.16385
  • driverDate: 7-28-2011
  • driverDate2:
  • driverVersion: 8.881.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 33
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 4250 )
  • windowLayerManagerType: Direct3D 10

Preferências Modificadas

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://hotmail.com/
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • dom.disable_open_during_load: False
  • dom.max_script_run_time: 0
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • font.internaluseonly.changed: False
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1368492778
  • places.history.expiration.transient_current_max_pages: 87217
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Diversos

  • User JS: Sim
  • Acessibilidade: Não
Fabricio Zuardi 10 soluções 83 respostas

Maybe the page has a javascript syntax error or something like it, can you share the URL where this is happening?

Maybe the page has a javascript syntax error or something like it, can you share the URL where this is happening?

Autor da pergunta

I wish I could, but it is an account/password exclusive page. I don't think it's a syntax error since I can access it on other computers.

I wish I could, but it is an account/password exclusive page. I don't think it's a syntax error since I can access it on other computers.
Ralph Daub
  • Locale Leader
158 soluções 1182 respostas

Hi SpiritRush,

Can you attempt to run Firefox in Modo Seguro? Although not always the root cause of the problem, add-ons can sometimes cause conflicts, and running Firefox in Safe Mode is a quick and easy way to troubleshoot for these types of problems.

Please let us know the problem persists after running FIrefox in Safe Mode.

Thanks!!

- Ralph

Hi SpiritRush, Can you attempt to run Firefox in [[Modo Seguro]]? Although not always the root cause of the problem, add-ons can sometimes cause conflicts, and running Firefox in Safe Mode is a quick and easy way to troubleshoot for these types of problems. Please let us know the problem persists after running FIrefox in Safe Mode. Thanks!! - Ralph

Autor da pergunta

Hello rjbd,

Wow, It worked, thank you! So I guess there is an add-on getting in the way?

Hello rjbd, Wow, It worked, thank you! So I guess there is an add-on getting in the way?