Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais
Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.
Solved Arquivado

firefox does not recognise google earth plug-in

ccvanklyn replied
ccvanklyn

I'm using Firefox 14.0.1 on a mac OSX 10.6.8. I was on Google Maps and tried to use Google Earth but it said I needed to download the plug-in. I did this and it appears in the Internet Plug-ins folder but does not appear in the Add-ons Manager page. I've restarted FF and computer and also deleted the plug-in and redownloaded it but still when I go to Google Maps it says I still need to download it. It works in Chrome and Safari. What am I doing wrong?

I'm using Firefox 14.0.1 on a mac OSX 10.6.8. I was on Google Maps and tried to use Google Earth but it said I needed to download the plug-in. I did this and it appears in the Internet Plug-ins folder but does not appear in the Add-ons Manager page. I've restarted FF and computer and also deleted the plug-in and redownloaded it but still when I go to Google Maps it says I still need to download it. It works in Chrome and Safari. What am I doing wrong?

Todas as respostas (2)

Solução escolhida

Try Re-initializing the plugins database in Profile folder and check it again.


thank you

Thanks ideato, your solution worked