Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais
Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.
Solved Arquivado

not remembering passwords

jarnold

Ever since the upgrade to FF 12, Firefox remembers passwords from PREVIOUS sites, but when I update the password to a site it previously remembered, it does not prompt me with "do you want to update the password for this site" as it used to, nor will it offer to remember passwords for NEW sites. I have nothing in my exceptions list, I am NOT doing private browsing.

Ever since the upgrade to FF 12, Firefox remembers passwords from PREVIOUS sites, but when I update the password to a site it previously remembered, it does not prompt me with "do you want to update the password for this site" as it used to, nor will it offer to remember passwords for NEW sites. I have nothing in my exceptions list, I am NOT doing private browsing.
Ler esta resposta

Solução escolhida

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Todas as respostas (6)

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

No. I had gone through the faq here already, and it discusses how Firefox SHOULD work.

Solução escolhida

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

see this thread -> https://support.mozilla.org/en-US/questions/870347

Check and tell if its working.

I am not sure which of the last two suggestions worked, but one of them did, might have been the hardware acceleration, or a ton of sites that were in my exceptions list or whatever, but I thank you as it appears to be working now. (Ok, test non-exhaustive, total of 2 sites but at least Firefox is ASKING now so that is definitely a step in the right direction). Thank you.

Glad to see its working now..