Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The forward and back arrows are inoperative. Help.

  • 5 respostas
  • 5 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

Using Windows Vista, I just installed Firefox 4. Now the page forward and back arrows no longer work. Also when I first open Firefox it opens to a blank instead of my home page.

Using Windows Vista, I just installed Firefox 4. Now the page forward and back arrows no longer work. Also when I first open Firefox it opens to a blank instead of my home page.

Todas as respostas (5)

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

I followed the instructions (1) close Firefox completely, (2) open the Firefox profile folder, and (3) delete or rename all files named "places.sqlite" . I also renamed "permissions.sqlite". There was no "places.sqlite-journal" or "places.sqlite.corrupt".

Upon restarting Firefox these two files were rebuilt, but the problems are still there. Nothing has changed.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

This corrected the problem, as I had several extensions that were incompatible with Firefox 4.0. For others attempting to follow these instructions, I did encounter one difficulty. The Add-ons manager would not open unless I had at least two tabs already open.

Many thanks for your help in correcting this aggravation.

more options

You're welcome