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Bookmarks not active

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Good day. Yesterday I ran TOTALAV to clean up my browsers and after the clean up NONE of my bookmarks are active! ALL of them just have the "globe" symbol next to them. When i click on them nothing happens. I have refreshed FF and even done a complete shut down on my laptop with the same results

Good day. Yesterday I ran TOTALAV to clean up my browsers and after the clean up NONE of my bookmarks are active! ALL of them just have the "globe" symbol next to them. When i click on them nothing happens. I have refreshed FF and even done a complete shut down on my laptop with the same results
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If you use Sync, best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Note that it isn't recommended to use third-party software to cleanup Firefox personal data as this can lead to file corruption. You should use built-in Firefox means instead.

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