Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

Haven't received email for password after trying several times

  • 2 respostas
  • 2 têm este problema
  • 4 visualizações
  • Última resposta de the-edmeister

madonna
madonna
more options

I haven't used Firefox in a long time,and therefor forgotten my username and password.I've clicked on the "Send email" several times during these past week's,but not yet received the email confirmation.

I haven't used Firefox in a long time,and therefor forgotten my username and password.I've clicked on the "Send email" several times during these past week's,but not yet received the email confirmation.

Todas as respostas (2)

Andrew
Andrew
  • Moderator
more options

Is this for this support forum? Firefox Sync? Please elaborate.

the-edmeister
the-edmeister
  • Moderator
more options

https://status.services.mozilla.com/

Firefox Accounts for Firefox Sync (and other Services) is having continuing problems for the past 3 days. It seemed to be fixed yesterday Apr 4, 17:00 UTC but another problem arose later. Currently the issue is with logging in or creating new accounts.

Check that status page later to see when the current problem is resolved.