Click tools, options and my options don't show. Why
Firefox 35.0.1.
When I chick Tools, Options, I get the popup window but it's blank. What happened?
Solução escolhida
The Ghostery extension has been reported to cause this issue.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Todas as respostas (5)
Type about:preferences<enter> in the address bar.
Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.
Thank you!
Solução escolhida
The Ghostery extension has been reported to cause this issue.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
Thanks everyone.
I did a complete reset. I exported my bookmarks to a file then deleted FF & the folder in the roaming file.
I now have a clean install to work with & won't be loading Ghostery back on board.
Now my next step is to figure out why videos on weather channel & wild earth.tv won't play even with a clean install.
Soulstealer2
Do you have the Shockwave Flash plugin installed and enabled if you check that in "Firefox/Tools > Add-ons > Plugins"?
You can find the latest Flash player versions for Firefox on this page:
Yes I do have shockwave Flash plugin and active.
Soulstealer2