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How can I get outlook.com/hotmail account to work?

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  • Laatste antwoord van cor-el
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fixinto
fixinto

I am not able to read emails, write emails, or even switch folders after signing into my Hotmail.com account. Also the page does not look like it normally does.

I am not able to read emails, write emails, or even switch folders after signing into my Hotmail.com account. Also the page does not look like it normally does.

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user633449
user633449

Please update to Firefox 22 Update Firefox to the latest release

Then Reset Firefox Refresh Firefox - reset add-ons and settings

cor-el
cor-el
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You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Firefox uses the about: protocol to access built-in about: pages that you can open via the location bar just like you open web pages.