Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I have weird cursor marks underneath text boxes........

  • 4 antwoorden
  • 3 hebben dit probleem
  • 12 weergaven
  • Laatste antwoord van suzyelizabeth

more options

I have been getting these weird cursor marks underneath anything I type in any kind of text box I open. Once I click off the box, the "marks" disappear. It is VERY distracting! This doesn't happen in IE or other browsers. I am attaching two photos and if anyone can please help, that'd be awesome! Thanks all!Photo #1

Photo #2

I have been getting these weird cursor marks underneath anything I type in any kind of text box I open. Once I click off the box, the "marks" disappear. It is VERY distracting! This doesn't happen in IE or other browsers. I am attaching two photos and if anyone can please help, that'd be awesome! Thanks all![http://img.photobucket.com/albums/v495/suzyelizabeth/FirefoxIssue2.jpg Photo #1] [http://img.photobucket.com/albums/v495/suzyelizabeth/FirefoxIssue.jpg Photo #2]

Bewerkt door suzyelizabeth op

Alle antwoorden (4)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.


In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
more options

Alright, so disabling the Add-on features worked. Now how do I figure out which one was the culprit?

more options

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

Now, it's reappearing :-( I have to figure it out somehow.