Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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"Unexpected error" when trying to sign in via Windows, Android & ios

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Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly-bought phone) and ios (sister's old phone) -> "Unexpected error" 2. Received confirmation email for new device (new Android 8.0 phone) -> Verification link -> "Unexpected error" 3. Tried to reset password -> received the reset password email -> "Unexpected error"

about:sync-log showed me no logs at all. So hoping this thing got fixed quick.

Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly-bought phone) and ios (sister's old phone) -> "Unexpected error" 2. Received confirmation email for new device (new Android 8.0 phone) -> Verification link -> "Unexpected error" 3. Tried to reset password -> received the reset password email -> "Unexpected error" about:sync-log showed me no logs at all. So hoping this thing got fixed quick.

Gekozen oplossing

Things should be back to normal now   -   would you try again please  ?

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At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

But we're dealing with different time zones, and it's weekend - it may take a while, so please, hang in there.

Thanks for telling me. I'm glad that I'm not alone in this

Gekozen oplossing

Things should be back to normal now   -   would you try again please  ?

Yeah, its gone. Thnx

amy0213 said

Yeah, its gone. Thnx

My pleasure - I'm glad that everything's back to normal  !