All Products Community Forum

everytime I go to view tabs I have had open previously it just doesn't even allow me to open it can you help me with this Jan my number is [edited phone#'s from community support forum]

The qr code is correctly scanned by Google photo. It is the Thunderbird android app than simply do nothing apart activating camera video of phone. I try to make smaller or brighter the qr code on the desktop, nothing Import ally emails account is a nightmare.

Btw Thunderbird is the only app that was not automatically configured on my new phone.

Previously, when I run a full scan, a box will appear at the bottom of the screen stating that full scan is running and when it's finished, this appears full scan is finished and stayed on until I check Norton. This has not occurred for a long time. How can I fix this? Thank you for your consideration and I look forward to hearing from you.

The new built in VPN doesn't appear to work (tried in on bluesky to bypass age verification - im 31). Is there a way to find out which country it is placing us in?

When I am in FireFox , I go to Instagram, when I am in IG, I click on a picture I want to save, a block comes up but there is NO save image button to click on.I then have to go to Google Chrome to save pictures, I have written 3or4 time to FF but no answer. Can You help Me. [edited email from community support forum]

Hello there we are several persons here, all connected to the internet via the same box (proxy). I would like tu to use your VPN. The other persons are not interested (no comment !). If I do this, will it affect in one way or another the connection of the other persons (in which case they will kill me..... ;-) or not. Many thanks in advance Emmanuel France

there's damn near always problems, pages display funny, dont load, the browser has its own " loading circle" temp files/cache is still a problem? do you guys know its 2025 and browsers still cant handle temp files? mozilla has ZERO help. no wonder everyone uses chrome. but they suck a$$ too.

I have been using a couple of well known computer browsers that drive me mad the way I have to confirm who I am even after long use with them .

Their system of security is over the top.

I feel much more encouraged that when I use Firefox that I have chose a professional team

Why am I getting the message "this website is slowing your computer." Windows OS. Firefox is my Browser. One specific website that creates this problem is

wordfm.com

a local radio station that I listen to on terrestrial radio and go to if I want to follow up on particular story or program. I usually need to turn my computer off because I cannot navigate the site or open or close it.

Thanks for any help you can provide. Please email to [edited email from community support forum].

Firefox has "Open previous windows and tabs" ticked in Settings. I had to force restart MacOS, and upon starting Firefox again my existing windows are invisible. They are shown in the Window menu and when right-clicking the Firefox icon in the MacOS dock, however when I select one of the windows it does not become visible. Command+` does not show the windows either.

I can however open new windows.

I tried renaming xulstore.json per this old article with no effect.

How can I make the existing windows visible again?

Dear Support Team,

I am writing to report an issue I am experiencing with Thunderbird. Every time I use Thunderbird, an attached error message keeps appearing. This problem is delaying my work and affecting my daily tasks.

I kindly request your assistance in checking and resolving this issue as soon as possible. Please let me know if you need any additional information or screenshots of the error message.

Your prompt support would be greatly appreciated.

Thank you

It is with deep regret to inform you of my discontinuation of the use of Firefox.

My issues began at the beginning of February this year and have continued and compounded to the point that I cannot continue its use. The issues are constantly logging me out of my account, disabling ALL my bookmarks and the loss of well over a hundred passwords. I have followed every help article and community forums help links and to no avail I'm still dealing with all the same issues. I've have to restore my links every time I'm logged out of Mozilla. Their are no passwords to restore except for the Mozilla account I just had to log back into.

Again, I do regret discontinuing its use. I have used this browser for well over a decade and I am not one for changing anything at this point in my life. I'm 67 and having to switch is indescribably painful. I actually think your integration of AI functions are the problem. Everything was just fine before that was introduced.

If you have any comments, please feel free to email me at my former account email address.

Farewell old friend.....