Seeking a way to STORE received mail.

There is a way to store read email messages in folders. I have a list of them named beneath my in mail box. I can't find a way to CREATE another folder for a new affili… (read more)

There is a way to store read email messages in folders. I have a list of them named beneath my in mail box. I can't find a way to CREATE another folder for a new affiliate. The way I normally store messages is press "more" and it gives me a list to send saved mail to. I need to include this affiliate in that list. Can you tell me how to do it, or am I maxed out on the list?

Asked by Rufus Ryland 15 minutes ago

a website is requesting a new version of PHP

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook … (read more)

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook Air with MacOS Big Sur, Vers. 11.7.10 Shall I go to the PHP website and download PHP?

Asked by Ray Ballisti 4 hours ago

Last reply by Ray Ballisti 35 minutes ago

SOME pages consistently taking 30+ seconds to load

Slow website loading (30+ seconds) on some websites (the same ones) for over a week now. Have tried MANY things. No issues with MS Edge loading the same sites. Using Wind… (read more)

Slow website loading (30+ seconds) on some websites (the same ones) for over a week now. Have tried MANY things. No issues with MS Edge loading the same sites. Using Windows 10. Data copied. Help please.

Asked by douggoesshopping 5 days ago

Last reply by douggoesshopping 49 minutes ago

I am getting a message that my login to my email account failed, and keeps asking for my password.

Every time I try to access my email account I get a message that the "email account failed" and asks for my password (and sometimes new password). But when I enter the pa… (read more)

Every time I try to access my email account I get a message that the "email account failed" and asks for my password (and sometimes new password). But when I enter the password I keep getting the same error message!

Asked by johnjordan15 1 hour ago

Thunderbird 143.0.1 (aarch64). No way to enter password on new account???

Just installed Thunderbird 143.0.1 (aarch64) on a new Macbook. First email account set up OK, although I can't remember how. Tried to add a second account, and cannot f… (read more)

Just installed Thunderbird 143.0.1 (aarch64) on a new Macbook. First email account set up OK, although I can't remember how. Tried to add a second account, and cannot find a way to enter the password; there's no place to do so. This doesn't make sense. Machine is of no use if I can't get emails :-)

Rog

Asked by roger21 1 hour ago

ADD SECURITY EXCEPTION MESSAGE

Good morning Thunderbird is not sending or receiving emails, i already deleted the gmail account and reinstalled it but it didn't work upon installation i get the atta… (read more)

Good morning

Thunderbird is not sending or receiving emails, i already deleted the gmail account and reinstalled it but it didn't work upon installation i get the attached message.

this was running on a windows 7 pc with no issues for about 2 years.

thanks in advance

Asked by ramirez.x23 3 days ago

Last reply by ramirez.x23 1 hour ago

Problems migrating Thunderbird profile to custom folder on a new computer (Linux Fedora)

I have problems migrating my Windows 10 Thunderbird profile to a new computer running Linux. On the new computer, I want to put the profile into a custom folder, not the… (read more)

I have problems migrating my Windows 10 Thunderbird profile to a new computer running Linux.

On the new computer, I want to put the profile into a custom folder, not the standard folder (which would be /home/torben/.var/app/net.thunderbird.Thunderbird/.thunderbird in my case)

Here's what I did:

I installed Thunderbird 128.13.0esr under Fedora Linux 42 using flatpak.

Upon first startup, I aborted the mail account setup process

Opened Help/Troubleshooting information ... about:profiles

Create new profile ... Choose folder (I am translating everything from my German language version)

--> That's where an error message occurs: "/home/torben/.thunderbird not found ..." (interestingly, this folder simply does not exist (yes, I know how to view hidden files) although about:profiles also says that the "root folder" of the two already existing profiles default and default-esr is inside /home/torben/.thunderbird !?)

Nevertheless, in the profile assistant I can choose the folder (/home/torben/Dokumente/Gemeinsam/Documents/Briefe/Thunderbird_Profiles/tj63nudj.default) containing my migrated profile

The profile assistant tells me that my personal settings and data will be saved in /run/user/1000/doc/e9915464/tj63nudj.default (?)

After finishing the profile assistant, I can see the newly created profile in about:profiles, but it says "This profile is currently used by another application and therefore cannot be deleted" (what other application?)

I click "normal re-start" in the upper right corner of the about:profiles tab

After restarting, I open the about:profiles tab again. Now I can click on "run profile" under my newly created profile and Thunderbird opens a new window where everything works fine: All the migrated mails are there, I can log into my usual imap accounts etc.

I can close both windows, restart Thunderbird again and again and everything stays fine

BUT after some time (about 10 minutes) Thunderbird won't (re)start anymore and displays this error:

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

The error persists after rebooting.

This error seems to be related to that whole manual migration process, because when I simply follow that mail account setup assistant after a clean re-install of Thunderbird, I can keep using the program without any issues (although the /home/torben/.thunderbird folder isn't created either) ...

Would be very grateful if someone had an idea how to solve this problem ... Thanks in advance!

Asked by torbenius 1 week ago

Last reply by torbenius 1 hour ago

DNS over HTTPS : Status Active with Provider Cloudflare

We have systems on our network that run Mozilla Firefox when accessing a specific URL are able to do so with no issues. Then we have other systems in our network that run… (read more)

We have systems on our network that run Mozilla Firefox when accessing a specific URL are able to do so with no issues. Then we have other systems in our network that run Mozilla Firefox when accessing that same URL received the following error:


Secure Connection Failed

An error occurred during a connection to "URL". PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Both are running the same version of Firefox. The only difference I have found is the DNS over HTTPS status. On the one that the user is able to access the URL, the DNS over HTTPS status is off. On the one that the user is unable to access the same URL, the DNS over HTTPS status is Active using the provider Cloudflare.

These are both brand new install of Firefox and there was no configuration changes. We don't use any GPO's or anything else to manage Firefox. Why would one be off and the other active? This is causing issues.

Asked by Tony Shoemaker 8 hours ago

Last reply by Tony Shoemaker 2 hours ago

wrong From address on emails?

Windows desktop Thunderbird has recently started to put wrong From address on some incoming emails. For example: recent message w subject "500 Songs Bonus "You Keep me… (read more)

Windows desktop Thunderbird has recently started to put wrong From address on some incoming emails.

For example: recent message w subject "500 Songs Bonus "You Keep me hanging on" by Vanilla Fudge"..when view in Thunderbird, it (incorrectly) says it is from Adam Levy Guitar Tips Pro, but it is really from Andrew Hickey. (attached screen shot shows wrong From address)

When I view same email from app on phone, it shows correct From address(Andrew Hickey)

However, emails that really are from Adam Levy Guitar Tips Pro have correct From address Adam Levy Guitar Tips Pro.

In fact, most emails have correct from address....

Is there a way to fix this intermittent problem?

Asked by craigrhome 2 hours ago

trash folder

My Trash Folder has disappered, no longer appearing under my email account. I can access only: Inbox, Drafts, Sent, Archives, and Junk. When I try to create a Trash Folde… (read more)

My Trash Folder has disappered, no longer appearing under my email account. I can access only: Inbox, Drafts, Sent, Archives, and Junk. When I try to create a Trash Folder under my email account I receive a message that I already have that folder. I uninstalled, then reinstalled, Thunderbird on the possibility that the program was somehow corrupted, but I still cannot see, nor access, a Trash Folder.

Asked by Russ Carey 2 hours ago

Lost the indicator showing which folder I'm in

I have lost the indicator in the folder pane showing which folder I'm in. It used to have a small color tab in the folder pane on the left hand side. Indicating that the … (read more)

I have lost the indicator in the folder pane showing which folder I'm in. It used to have a small color tab in the folder pane on the left hand side. Indicating that the folder was selected. Any ideas to get it back? Thunderbird 140.3.1esr (64-bit)

Asked by hal2010 3 hours ago

Accessing pinned favorites issue re-occurring

When I launch Firefox iOS for mobile and press on any of my pinned favorites, nothing happens. To actually access the pinned favorites or recently accessed browser pages … (read more)

When I launch Firefox iOS for mobile and press on any of my pinned favorites, nothing happens. To actually access the pinned favorites or recently accessed browser pages it is now a 3-step process instead of 1. The first step is to press AND hold the favorite you want to access. When depressed, a menu of options appears which gives the user the option to choose “Open in new tab.” When the “Open in New Tab” option is chosen a blue banner appears below that reads “Open in new tab” at which point the favorite or recently visited site opens up. This had been going on for months until about a week ago but is back again and it is annoying!!!

Asked by msengel32 3 hours ago

Some local folders are missing after Thunderbird update 10 143

I recently noticed that some of my local folders are missing. Not all of them, but some of them. Following some advice we found in the forums, we closed Thunderbird and t… (read more)

I recently noticed that some of my local folders are missing. Not all of them, but some of them. Following some advice we found in the forums, we closed Thunderbird and then deleted the .MSF files from the Local Folder. When we restarted TB, we had more of the local folders, but were still missing 18 of them in the alphabetical order they are listed in. I created a new profile and copied the local folders over to the new profile. When I started TB using the new profile, there were fewer local folder listed than before. Went back to the previous profile and had the local folders that were still missing 18 folders. I see that there maybe a bug for this being researched as I saw 4 other posts in the forums regarding this recent problem and wanted to get my problem noted also. Thank you.

Asked by erinbeamer 3 hours ago

Thunderbird won't use my default browser - Mac

I am using Thunderbird and Firefox. Each are set as default on my MacBook. However, Thunderbird has recently started opening links in Safari instead of opening them in a … (read more)

I am using Thunderbird and Firefox. Each are set as default on my MacBook. However, Thunderbird has recently started opening links in Safari instead of opening them in a new Firefox tab like it did just a couple of weeks ago. I cannot figure out how to make that stop. I've verified that Firefox is set as the default browser in my Mac's system settings. What caused this to change recently and how can I make it go back?

Asked by pland01 4 hours ago

impossibilité d'ouvrir Firefox

Bonjour. Je n'arrive pas à ouvrir Firefox dont je me sert depuis 15 ans. Une fenêtre s'ouvre "Profil Manquant. Le profil Firefox ne peut être chargé. Il est peut être man… (read more)

Bonjour. Je n'arrive pas à ouvrir Firefox dont je me sert depuis 15 ans. Une fenêtre s'ouvre "Profil Manquant. Le profil Firefox ne peut être chargé. Il est peut être manquant ou inaccessible" Pouvez-vous m'aider. Merci par avance M.A.KRECHIEM [edited email from public community support forum]

Asked by crec39 11 hours ago

I get an error streeming CTV news site

I was able to stream news from CTV news site but for some unknown reason I cannot stream it like I used too I cannot figure out why! Something must be wrong with my setup… (read more)

I was able to stream news from CTV news site but for some unknown reason I cannot stream it like I used too I cannot figure out why! Something must be wrong with my setup. Please help me fix my problem.

Asked by rogerjgagnon 1 day ago

Last reply by rogerjgagnon 4 hours ago

Saving emails and attachments to an external hard drive.

I downloaded Thunderbird to copy all my yahoo emails plus their attachments, and then taking all of those and saving them to an external hard drive. It took days but I t… (read more)

I downloaded Thunderbird to copy all my yahoo emails plus their attachments, and then taking all of those and saving them to an external hard drive. It took days but I think the first step was accomplished. How do I export all those emails (files, groups) with their attachments to a file on the external hard drive? My goal is to then delete all the emails from Yahoo, but still have the emails. I noticed that if I delete an email on Yahoo that was saved on Thunderbird, it is deleted from Thunderbird. I need Thunderbird to save all that it has. I want to clean the slate on yahoo, but need the emails for personal and business reasons. Respond to me as if I'm two years old -- not so computer literate. TIA

Asked by realtormaryanderson 1 day ago

Last reply by realtormaryanderson 4 hours ago