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Can't install the Adobe Flash update

  • 3 replies
  • 32 have this problem
  • 2 views
  • Last reply by Alice_85

Alice_85
Alice_85
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I now know that I need to install the 11.3.300.262 version of Adobe Flash, but no matter what I do, it only seems to install the 11.3.300.257 update...even when it says it's the former one.

Should I try uninstalling Flash player, and then reinstalling?

Thanks.

I now know that I need to install the 11.3.300.262 version of Adobe Flash, but no matter what I do, it only seems to install the 11.3.300.257 update...even when it says it's the former one. Should I try uninstalling Flash player, and then reinstalling? Thanks.

Modified by Alice_85

Chosen solution

Yes, uninstall your current Flash Plugin installation before trying to install the newest version.

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All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Yes, uninstall your current Flash Plugin installation before trying to install the newest version.

dumdidadida
dumdidadida
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Additionally, you can try to determine the actual version by right-clicking on a Flash video > About. You can also check Windows Control Panel > Flash Player > Advanced.

Please also see this.

Adobe Flash forum

Modified by dumdidadida

Alice_85
Alice_85 Question owner
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Thank you, both. It looks like the proper versions are now running on IE and Firefox. Adobe Flash did crash on me a few times in Firefox (on the 11.3.300.262 update). So I restarted my computer...it may have been a bit overwhelmed with all the updates I threw on it. Hopefully that will fix the issue.

Modified by Alice_85