Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my system won't play videos on youtube regardless of updated flash player. what do i do?

  • 1 reply
  • 53 have this problem
  • 8 views
  • Last reply by daveneo6

more options

I installed adobe flash player after uninstalling the previous version. I also installed a newer version of fire fox. videos on Youtube would not play on my system nor show the download option.

I installed adobe flash player after uninstalling the previous version. I also installed a newer version of fire fox. videos on Youtube would not play on my system nor show the download option.

All Replies (1)

more options

I just discovered this problem with both IE8 and Firefox. Adobe is aware of the issue:

http://forums.adobe.com/thread/872999?tstart=0

I followed the instructions in the above link and at least got videos working again in IE8, it says this also works for IE9 but I didn't try that out.

To make youtube videos work in firefox I put an s in http: to make the URL read https: and that allows the videos to play.

The other working fix I found is to clear the offline storage cache by going to Tools > Options > Advanced >Network > Clear Now button. After clearing the cache and restarting firefox youtube now works.

Modified by daveneo6