Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't download the Flash Player 9 until I close Firefox. How do I do this?

  • 1 reply
  • 3 have this problem
  • 18 views
  • Last reply by cor-el

more options

I am trying to download the flash player. However, I get a message from the flash player people that says: "The installer will automatically continue when these conflicting applications are closed: Mozilla Firefox.

I am trying to download the flash player. However, I get a message from the flash player people that says: "The installer will automatically continue when these conflicting applications are closed: Mozilla Firefox.

All Replies (1)

more options
  1. Download and save the Flash installer to the desktop.
  2. Close Firefox via File > Exit
  3. Start the Flash installer with a double-click on the desktop icon.

If you still get that error then check the Task Manager for hanging Firefox processes.

See "Hang at exit":