Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla

more options

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4

can notbe opened

whatshall I do?

Thank you! Anne

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4 can notbe opened whatshall I do? Thank you! Anne

All Replies (1)

more options

I guess this is a message from Firefox trying to start, or does it seem to be a message from a different program trying to access/scan/modify that file?

The search.json.mozlz4 file stores details about your search engines, including built-in and add-on search engines. If you remove/hide that file, I think Firefox will create a new one with default settings, so you could try that. Here's how:

In the Windows system search box, type or paste

%APPDATA%\Mozilla

then click down into the folder mentioned in the error message:

Firefox\Profiles\ibp4oc3n.default-release\

Right-click search.json.mozlz4 and then click the rename icon and insert OLD into the name, for example, searchOLD.json.mozlz4.

Can Firefox start normally after that?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.