Firefox Support Forum

I AM LOSING MY MIND. Everysite I go to when I login it pops up with every login option from everything. I want it off. I WANT NOTHING TO POP UP. ALL THE HELP FORUMS ARE YEARS OLD.

I have 0 saved passwords. 0 saved accounts. Strict security.

I can't get to them. it's an email provider called tutanota it's encrypted email. I just changed the password and didn't save it in firefox so what is stored there is the old one. I changed that about 2 hours ago but I don't know if that mask creator created some other info or what and now I can't access my email. can you help me? they don't have support for free users. please, I can't lose that account, I use it for work

Environment: Windows 10 22h2 clients, latest ESR build, Domain servers Windows 2016 or better.

So I followed the guide https://github.com/mozilla/policy-templates/blob/master/README.md#extensionsettings and tried to set up the config. We are using the latest ESR build but after the settings is applied I still dont have working extensions.

Here is the code

{
     "*": {
           "blocked_install_message": "Addon or Extension is not approved. Please submit a ticket to Help Desk if you need access to this extension.",
           "install_sources": ["https://addons.mozilla.org/"],
           "installation_mode": "blocked"
     },
     "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/adblock-plus/latest.xpi"
           },
     "ciscowebexstart1@cisco.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/cisco-webex-extension/latest.xpi"
     },
     "{d0210f13-a970-4f1e-8322-0f76ec80adde}": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/instapaper-official/latest.xpi"
           },
     "appstore-mini@feedly.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/feedly_mini/latest.xpi"
           },
     "extension@one-tab.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/onetab/latest.xpi"
           },
     "support@lastpass.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/lastpass-password-manager/latest.xpi"
           },
     "sweb2pdfextension.4@kofax.com": {
           "installation_mode": "allowed",
           "install_url": "https://addons.mozilla.org/firefox/downloads/latest/kofax-pdf-create-4-0/latest.xpi"
           },
     "Aternity-WebExt-12.1.4@aternity.com": {
           "installation_mode": "allowed",
           },
     "its_addons_wrap@onelog.com": {
           "installation_mode": "allowed",
           "install_url": "https://extensions.onelog.com/extension/onelog.xpi"
     }

}

I have placed the settings in HKCU but also tried in HKLM and there has been no difference. in each case I get Unable to parse JSON for Extensionsettings when checking the about:policies section and when I look at the registry I see the REG_MULTI_SZ value but when i click on it to read it I get another error message. Cannot edit ExtensionSettings: Error reading the values contents.

I tried re-entering the code and tried not listing the install URLs and even tried only listing 1 item. I haven't been able to get past this error so any help would be greatly appreciated.

I'm currently building/testing a website with Firefox and Selenium, which requires interacting with the camera/microphone.

To avoid having real hardware present, I've configured media.naviagator.streams.fake=true, however for some time now, this isn't enough anymore (not exactly sure for how long).

When running normally (i.e. not headless), I can see that the permission prompt ("Allow website to use your camera/microphone?"), but I can't interact with it from Selenium.

Is there a way to disable this prompt programmatically?

Hi, i prepare an internet access point with Ubuntu and Firefox kiosk on a touchscreen machine.

My problem is how to return home page if the screen is inactive for 1 minute

Thanks

The last 3 time i have had an update to Firefox my master password is not recognized on my main PC. If I go to another PC or laptop and copy the key4.db from those to this system it works. It is the same password, but it fails on this pc, my main one after the last 3 updates

I am working on development of a SaaS platform that will use a 3rd party chat bot for customer support. Enhanced tracking protection blocks the bot.

If I click the shield and use the toggle to turn off ETP the bot loads. So far so good. But we don't want our users to have to click the toggle every time they want support.

So I figured I would add exceptions to ETP. When I click the shield to see what is being blocked I see the bot URL. When I add the URL to the enhanced tracking protection exceptions whitelist the bot is still blocked. I also added our URL to the list. Still being blocked. I would expect to be able to see the bot if our URL and the blocked URL are both on the whitelist, but I don't.

Is the exceptions list working as intended and not meant to do what I think it is meant to do? Am I missing settings that I need to use differently? Any help appreciated. (Sorry, I can't do screenshots because we're still in development)

Hi,

The primary e-mail on my account has been hacked for over a decade. I just did a fresh install in Windows not realizing I wouldn't be able to sign in to my Firefox account using my current e-mail because apparently my current e-mail is "not the primary account holder e-mail". Now I imagine I would have added it as a backup e-mail for the case of if I couldn't access my primary e-mail (which as I've said I haven't been able to do since approximately 2011 or so) but there isn't even an option to send the confirmation to the backup e-mail in that case. I'm really tired of going through this on every website I signed up on prior to our e-mails getting hacked. Is there a way we can just change the owner to the other e-mail so I can get back into my account please?

Hello!

Whenever I join a conference/meeting, web version of Teams asks for camera and microphone in one window, e. g. "Allow camera and microphone? yes/no". I can, of course, press No, then press "Yes, continue without audio" in Teams, and then allow microphone, but that's really annoying.

Is it possible for firefox to ask it in two separate dialog window? 1. Do you want to grant Teams access to microphone? - yes 2. Do you want to grant Teams access to camera? - no

Hey team, I cannot see any option to see my stored credit cards.

To be clear, see the image. I don't see any option to see my stored credit cards.

See the second image for the about:config settings. Not sure why this is the case.