Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Account used to sign in

danielkimyim
danielkimyim
more options

Dear Sir or Madam, 3 days ago I received a notification that my mozilla account was used to sign in. I believe it wasn't me, so I changed the account password. My question is, was used to sign in and successfully accessed my account and data or was it just someone trying to sign in? Thank you

Dear Sir or Madam, 3 days ago I received a notification that my mozilla account was used to sign in. I believe it wasn't me, so I changed the account password. My question is, was used to sign in and successfully accessed my account and data or was it just someone trying to sign in? Thank you

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
more options

Hola, Si se conecta un dispositivo nuevo es necesario un código de seguridad que se envía al correo registrado en el cuenta de Mozilla, sin este código no es posible conectar dicho dispositivo nuevo. En cambio si es un dispositivo que ya ha usado esa cuenta entonces no se requiere este código, ademas en ambos casos se indica el tipo de dispositivo (Android, Windows), zona y horario. Saludos