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The secondary address of my mail is tied to a mailbox that has long been deleted. is it possible to remove the binding, because I can not make a new account to

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  • Last reply by McCoy

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The secondary address of my mail is tied to a mailbox that has long been deleted. is it possible to remove the binding, because I can not make a new account to synchronize to my secondary address: "Primary account email required for reset".

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

The secondary address of my mail is tied to a mailbox that has long been deleted. is it possible to remove the binding, because I can not make a new account to synchronize to my secondary address: "Primary account email required for reset". ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modified by Chris Ilias

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Hello docdeath,

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

Does that help  ?