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Drop down menus not working with Firefox, but work fine with Chrome and MS Edge, How do I fix this ?

  • 3 replies
  • 4 have this problem
  • 2 views
  • Last reply by FredMcD

AHElectric
AHElectric
more options

If a website requires a drop down menu Firefox will not activate the drop down. If Chrome of MS Edge is used the drop downs work fine

I have: Uninstalled and reinstalled Firefox Updates Java Cleaned the cash and temporary files out

What is the cause, and how do I fix it, other than using Chrome and MS Edge

Thanks

If a website requires a drop down menu Firefox will not activate the drop down. If Chrome of MS Edge is used the drop downs work fine I have: Uninstalled and reinstalled Firefox Updates Java Cleaned the cash and temporary files out What is the cause, and how do I fix it, other than using Chrome and MS Edge Thanks

All Replies (3)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

AHElectric
AHElectric Question owner
more options

non of the options worked the link I am trying is www.hobbyking.com the drop downs are on the left menu

FredMcD
FredMcD
more options

I tried your link, and was redirected to; http://www.hobbyking.com/hobbyking/store/index.asp

The page was loading, but then I got; 404 : The requested URL /www.hobbyking.com was not found on this server. http://www.hobbyking.com/ra.asp

I did a bing search and got the same response from several provided links.

I did find this active link; http://support.hobbyking.com/hc/en-us