Semua Produk Community Forum

I have been looking all over Firefox for the setting to change the icon (was included in the latest update notes) but it’s nowhere to be found for me. Am I missing something?

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmarks are missing. The toolbar is there, empty, only reading "For quick access, place your bookmarks here on the bookmarks toolbar"... I wish! I tried to restore the bookmarks - but it seems there is no backup to restore at all. Then I tried to check my profiles, but there is only the one currently in use. Then I tried to move a tab to the bookmarks toolbar - and nothing happened. Then I began to panic: toolbar apart, we're speaking about years of bookmarks, most of them related to my research for my books... All the advice in the support seems to point towards profiles and backups, but, as I said, it's clearly not my case... Please, please, please: help!

Gotta say I'm rather disappointed with the Mozilla support community forum here. It seems very poorly set up, unless I'm missing something. Perhaps I'm just missing the forum formatting page here.

The post form starts with asking "Which topic best describes your question" - well none of the ones offered. e.g. this question is about support, and that doesn't fit a category.

For technically literate users, often questions and posts will have code snippets etc in them, but there doesn't seem to be formatting support beyond bold, italic, links and bulleted lists? Is that right? No markdown for code?

   Code with four spaces leading - does that work?

three quotes separated text

   fenced code block?
   Does this work at all? 

Not seeing a preview your question button either, so one posts blindly without knowing if it's legible or not.

When I've tried to paste some detailed email header info in a question it was terribly displayed which can't help getting community analysis and input.

These aren't new features for community forums. One would think them standard.

Is there a posting guide for this support forum that provides formatting info that I might be missing? Is there another support discussion page somewhere else - perhaps stackExchange is more active?

The release notes for Firefox for iOS 137.0 mention a new icon picker. Where can that be found? Same question for the new “Appearance Menu”. I don’t see either of these anywhere and the release notes give no details. Definitely have 137.0 installed.

Hi, I recently had to reset my pc and reinstall all applications including Thunderbird. The following were the steps I took after Thunderbird was reinstalled: 1. I then copied my profile data from a data backup to my laptop into C:>Users>username>AppData>Roaming>Thunderbird>Profiles using internet explorer. 2. I then changed my Thunderbird Account settings to use my original profile in Server settings under Local Directory. 3. At the same time I also changed my mail server from imap.bigpond.com to imap.telstra.com however it still recorded the server type as POP Mail Server.

When Thunderbird application restarted after the above changes, I noticed in the Mail Folder display that my Inbox folders had duplicated along with Deleted, Trash, Draft, Archive & Sent folders e.g. it showed Inbox and relevant sub folders and INBOX-1 with the same relevant sub-folders. Some of the sub folders in Inbox were missing stored emails and these were found under the INBOX-1 subfolder. Also under the Local Folders section it also displayed current emails under the Inbox folder which are recorded in the Mail Inbox folder. So not knowing why this occurred or to resolve, I decided to uninstall Thunderbird and then download it again. By doing this, it has fixed the display issues mentioned above in the Thunderbird application but I still have duplicated Inbox, Sent, Deleted & Archives on my laptop under my Thunderbird profile folders. So my query is....do I attempt to move the data from the duplicated folders to the main folders or just leave it as is seeing it appears to be working?

bold text Firefox is demanding that I sign in to my Amazon account with a passkey on my phone. I don't have a passkey on my phone. I cannot cancel the request!

I want to automatically archive emails to a separate drive from my inbox. I do NOT want to have them stored on the same drive in case the primary drive fails. I also do NOT want to have to manually copy emails to the archive folder. I can find no way to accomplish this.

Having the archive stored on the same drive as my inbox is ridiculous. The whole point is to put the archive folder on a separate network drive.

I was looking for an option to automatically copy emails to local folders, the filters seem to work perfectly but I can only apply it to one folder on one account (e.g. only Inbox), is it possible to set filters for sent and received folders at the same time on one account ?

The red background of selections and default buttons makes it almost impossible for me to read the black text. I'm using Thunderbird 1.28.1esr on a fully updated Windows 10 desktop machine. I tried deselecting the use of System colors with Thunderbird Settings/General/Fonts & Colors/Colors, with no effect. How can I change the background to my Windows system background of gray or any other background color that can Thunderbird selections readable?

Hello Somehow my composition settings have got screwed up. I believe I have tried them all but they don't seem to be working. Also on receiving mail all I see are a lot of links and just regular font and size. There are no images with the emails at all.

Can someone help with these receiving and sending options? Thanks so much.

Norma C.

There used to be a menu in the message header (lower right of screen) that included viewing the message source. I accidentally deleted it and cannot find how to restore it. I have looked through the Config editor and main menus and cannot find an option.

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Open portal

If you have a question or issue regarding a Mozilla product, please submit a new question at /questions/new

Hello, Yesterday the Google calendar tab opened with a message and stupidly I didn't read it - I just closed the tab and thought I'd check it later. Then I realised I could neither dismiss TB calendar notifications or snooze them. Next I realised I could no longer add to the TB calendar or delete any items that were already in there. I'm not sure if there has been a recent update which may have brought this about but any help would be very much appreciated. Thank you.

Sometimes I want to change the color of a single sentence in an email I'm composing. I get the Color Selection from the menu, but the text color remains black. (I don't have this problem with any other software I use, including a couple of "ancient" software tools.)

Please advise.