Thunderbird Community Forum

After updating Thunderbird to version 150.0.2, I can no longer connect to my lolipop.jp mail servers.

Symptoms:

• Both IMAP and SMTP stopped working at the same time
• Webmail works normally
• Multiple mail accounts are affected
• Thunderbird times out when connecting to the servers
• The issue started immediately after updating to Thunderbird 150.0.2

Settings tested:

• IMAP: imap.lolipop.jp / Port 993 / SSL-TLS / Normal password
• SMTP: smtp.lolipop.jp / Port 465 SSL-TLS and Port 587 STARTTLS
• Tried Thunderbird Safe Mode
• Tried reinstalling Thunderbird
• Tried disabling Norton security/firewall temporarily
• Same issue persists

Could this be a known issue with Thunderbird 150.0.2? If so, is there any workaround or planned fix?

Thank you.

I have been using T-bird for years successfully until lately. We have multiple email addresses in Comcast and Gmail, but lately our passwords that we have been using and know are correct because they are written on paper and Keypass, are being changed somehow so that they will no longer work. When we look at the saved passwords in Thunderbird we see some have been changed on a certain date that we did not do, and the password listed now must be about 200 characters long. Then when we go to change the password, it may be listed as changed. Then when we try to send a message with that email address, we get an error message saying, for example, smtp.googlemail.com and a wrong username/address completely. I can find no way to correct the username email in any settings in Thunderbird. I have searched the Thunderbird HELP files many times, but am unable to find any of this addressed anywhere. After trying to fix these problems for most of 3 days now, I have get rid of Thunderbird for an email client that works correctly!!!

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with an index, I could probably look it right up. But coming to the forum is the only option the program gives me.

Hello,

Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup, presumably HTML, the font size is not what I have chosen. Generally, the font size is smaller than what I have specified in the Thunderbird settings.

This is unacceptable. It is a usability / accessibility issue. If the user chooses Plain Text and sets a font size, they have done that for a reason. Which is accessibility. If Thunderbird ignores the needs of users and applies styling rules to messages, that is a failure state.

Is there some way to actually, truly, absolutely display all messages as plain text in a specified font, weight, and size? If not, what is the protocol for reaching developers so that they can respond to this issue?

Thank you

With 03.04.2026 they began to notice that the attached emails in eml format (the attached emails have attached documents, mostly pdf) sent from yandex mail stopped opening. Everything used to open well. Eml also does not save to disk. If you send the same files via Gmail, everything opens. Program version 150.0.1

Hello,

I am on Thunderbird 150.0.2 for Windows.

I am really suffering here. I need to change the font weight of unread messages. In a non-threaded list.

The default weight I get with my preferred font (Trebuchet MS) is not bold. It is BLACK. When I say BLACK, I mean ultra bold, display font, heading weight. Heavier than the boldest font that even exists in the font family. Thunderbird is creating this ultra mega black font by taking the bold font variant and applying a faux bold effect to it. The result is that the text is so heavy that it takes up twice as much horizontal space as the ordinary bold font variant. This becomes a usability issue because it's not possible to see the date, sender, and subject at the same time.

I have struggled and strived with userchrome.css. Spent hours combing through forums here and elsewhere. I've already enabled the mystery setting in the config editor. I put userchrome.css where it is supposed to be.

I saw a blog post from Mozilla that says "userchrome.css is not supported". What is the actual meaning of this? That it has been actively blocked from working anymore, ever, for anyone? Or that users are taking risks if they create userchrome.css? Why can't developers speak plain language? "Not supported" could mean many things.

When I go to the Style Editor, userchrome.css does not exist there. Which leads me to believe that user customizations are absolutely deprecated and we are not permitted to use userchrome.css.

I tried editing some of the rules in the Style Editor, but could not determine any way of actually storing the changes. When I click Save, I get a dialog where I can **EXPORT** the file. But I can't seem to actually save the changes, because CSS files do not appear to exist in the installation directory. It must be compiled into some library.

This is extremely unsatisfying and super frustrating. Just getting straight answers to things is super difficult, nothing stays the same for more than a couple months, and up to date information either does not exist or is not found by any search engine.

So, please help. I just need to change one setting, the font weight of unread messages. Since Thunderbird is allegedly open source, I thought I would have some ability to make such changes. But the Style Editor doesn't seem to actually be an editor, but merely a read-only interface to precompiled rules? If I wanted to change the font weight of unread messages, would I be forced to compile my own version of Thunderbird? I'm not competent to do that, and it would probably either prevent updates, or the updates would break my changes.

Please help, I am super desperate. I need to see the date, sender, and subject all at the same time. That doesn't seem like an unreasonable ask.

I would gladly pay for an email client that gives me control over my data *and* allows me to control the UI, but apparently that doesn't exist.

Ever since the latest update, when I hit send for an email. It says it cannot send, I cancel, hit send again and it goes through. I have to try sending EVERY email twice.

I just installed a new router and all of a sudden nothing is working properly on my PC. Among other things, I need to fix Thunderbird, and for that I need to find where my thunderbird profile is. The instructions I've seen say to go to troubleshooting information, find profile folder, and click on "open folder." When I do that, nothing happens. (I told you installing the router appears to have broken everything--I don't know how that happened, especially since I was on the phone with tech support for the router for install), and I'm no closer to finding the profile file. I can enter %appdata%\roaming\thunderbird\profiles but that shows me two different profile directories and I don't know which one is the right one. How can I find the correct file and why doesn't troubleshooting information just show me that?

This only recently started happening. This has been tested on 3 different computers. Windows 10 Pro on all three.

With VPN on: Bluemail works fine.

Thunderbird can connect and download messages, but when I try to send a message, it gives an error.

With VPN off:

Bluemail and Thunderbird both work fine.

Drgan Maric, 74, Belgrade, Serbia. This is my self-taught English.

I use Thunderbirad for years, including small donation when I start to use it. Since a few days I can not open WebMail from cPanel of Namecheap,

Nothing is changed in both servers and ports. In Account Settings Outgoing Server has an option to TEST connection for server. Result failed.

An Attachment is an immage of TEST and RESULT FILED.

In this age, with broken spine and almost immovanle, it makes me very frustrated. Coud you plase reaolve this issue and make Thunderbird to work properly and peace in my mind,

Français: Bonjour, Presque tout mes icônes dans la barre des tâches, programme ouvert, sont bleu. Comment changer directement la couleur de l'onglet de Thunderbird dans la barre des tâches de Windows. Ce serait bien de pouvoir choisir pour retrouver facilement Thunderbird et lire mon courrier. Christian

English Almost all my icons in the taskbar, for open programs, are blue. How can I directly change the color of the Thunderbird tab in the Windows taskbar? It would be great to be able to choose so I can easily find Thunderbird and read my emails.

SIMPLIFY THUNDERBIRD IT IS EXCESSIVLY COMPLEX. I CANNOT EVEN SEE HOW TO MOVE MESSAGES FROM THE INBOX TO THE RELEVANT FOLDER IN MY LIST. I PERSONALLY BELIEVE FIREFOX AND THUNDERBIRD ARE OVERCOMPLEX AND NEED SIMPLIFIED. SIMPLES. WHY CANT I COPY AND PASTE THE VERSION NUMBER. BLOODY ARESHOLES . AS I SAID IT IS BLOODY OVERCOMPLEX. AT THIS POINT I AM CONSIDERING GIVING UP ON WHAT IS CLEARLY AN OVERCOMPLEX PIECE OF SOFTWARE THAT REALLY DOESN'T LOOK GOOD EITHER AND THERE IS NO OFFICIAL SUPPORT SO WILL HAVE TO LOOK FOR AN ALTERNATIVE. COMPLETE WASTE OF SPACE TOO MANY COOKS SPOIL THE BROTH COMES TO MIND THIS IS WHAT WE HAVE HERE

I have been using Thunderbird for 10+years and was able to set up Gmail accounts without any problem. Currently, there are 3 Gmail accounts configured under Thunderbird and those all are working fine. I needed to add one more GMAIL account, everything seems to go through OK, but near the end, it fails with an error message: "Unable to login at the server. Probably wrong configuration, username or password."

I also installed Thunderbird on MAC and repeated the same steps to configure GAMIL account and got the same error message.

The same errors occur if I configure APP PASSWORD in Gmail and then try to configure GAMIL account in Thunderbird using APP PASSWORD. Still got the same error message.

HELP PLEASE

Mail filters for custom headers like List-Unsubscribe, Authentication-Results or Received-SPF copying messages from IMAP accounts to Local Folders do not work on the Yahoo! IMAP account. For example:

filter1.jpg: name="_Inbox2: List-Unsubscribe <https" enabled="yes" type="17" action="Copy to folder" actionValue="mailbox://nobody@Local%20Folders/Inbox/_Inbox2" action="Stop execution" condition="OR (\"list-unsubscribe\",contains,<https)" (should copy messages from IMAP folders to _Inbox 2 on Local Folders)

filter2.jpg: name="Spam: Authentication-Results dkim=unknown | Received-SPF fail | X-Antivirus-Status Infected" enabled="yes" type="17" action="Copy to folder" actionValue="mailbox://nobody@Local%20Folders/Junk" action="Stop execution" condition="OR (\"authentication-results\",contains,dkim=unknown) OR (\"authentication-results\",contains,dkim=perm_fail) OR (\"authentication-results\",contains,dkim=none) OR (\"received-spf\",begins with,fail) OR (\"received-spf\",begins with,softfail) OR (\"received-spf\",begins with,none) OR (\"x-antivirus-status\",is,Infected)" (should copy messages from IMAP folders to _Inbox 2 on Local Folders)

But filter3.jpg for Subject works well: name="Inbox" enabled="yes" type="17" action="Copy to folder" actionValue="mailbox://nobody@Local%20Folders/Inbox" condition="OR (subject,doesn't contain,t[k\6iq69pd+}'cr)" (copies all remaining messages from IMAP folders to Inbox on Local Folders)

(the snippets above are fragments of the msgFilterRules.dat file)

Filters1 and 2 work well on other IMAP accouns, like for example wp.pl. So this is about Yahoo or something is corrupted. My question is, what wrong is here ? And by the way - how to create filter copying all messages from IMAP to Local Folders ? Is better way then filter3 looking for random string in the subject or somewhere else ? Thank you.

I'm using Thunderbird 149.02 to make a local copy of all folders, messages and attachments on my yahoo mail account. I don't yet see an obvious way to issue a command to Thunderbird to accomplish this.

I'm using export.imap.mail.yahoo.com as the IMAP server as some of the folders have >10000 messages (none have >100000 messages, and there is no significant real-time email arriving to the account while I do this procedure.)

In settings/offline settings I have "automatically follow detected online state" and "download messages for offline use when going offline [yes].

In account settings/synchronization & storage I have Disk space: Synchronize all messages locally regardless of age"; "to recover disk space, old messages can be permanently deleted..." I have "Don't delete any messages" and "Always keep starred messages"

With these settings, I've tried (from the main menu) File -> Offline > Download/Sync now, then "Download and/or sync..." I have selected Mail Messages, and the Select button takes me to a table where I have selected the main account folder and all sub-folders.

With these settings, Thunderbird appears to go through some of the folders and downloads messages from, them, and after a while says there are no new messages (I don't have the specific text, but it ceases interacting with the server". If I repeat the Download/Sync now procedure, it appears to download more messages, will continue for a while, then stop in the same way.

When I compare the size of Thunderbird's local account folder, it appears to grow after each of these iterations, but is (after half dozen cycles through this) has only reached about 2/3 of the total stoage size reported by Yahoo. While I understand the storage mechanisms would differ significantly between yahoo and Thunderbird, I don't believe I've found a single sure-fire way to accomplish what I set out to do in the first place (which is get a complete copy, through IMAP, of all emails, folders and attachments.

What am I missing?

Thanks,

Dave

I can see where the Local Files are saved under .sdb folders and msf files. I can save these to a USB stick as a backup BUT can I perhaps open on another device also running Thunderbird. Is this possible and how? I can't see an 'open file' in Thunderbird.