Firefox Community Forum

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

Hello everyone, I run into a problem setting up my new mini PC, Geekom A6. I downloaded Firefox as usual from https://www.firefox.com/de/. I started the installation, and everything went through perfectly fine. When I expected that Firefox would start, only the Profile Manager started. When I try to create a new profile, the wizard appears for a millisecond and closes instantly. Here's the whole start process as a video: https://streamable.com/zkeb46 https://streamable.com/zkeb46

What I already tried to fix it:

• Run Firefox as Admin -> nothing changed
• Rename profiles ini -> nothing changed; ini was not newly created.
• Manually create the Profiles folder. That actually let me start the wizard but would end in this failure message:

"Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 250" data: no]" I gave this folder every access right for everyone, but still the same error. I tried to choose a custom folder, which worked (once in Document and once in C:/Firefox/Profile). But when I wanted to start Firefox, this error came: "An unexpected error has prevented your changes from being saved." and the option to restart Firefox. When I do so, I am once again back at the Firefox profile selection (but the previously created profile is not visible to select).

• Use an older installer of Firefox -> I tried 1.40, 1.39, and 1.38, but the same problem everywhere.
• Using winget but that led to the same error.
• Starting firefox in save mode (firefox -safe-mode) also leads to Profile Manager

I am using the latest Windows 11 24H2 and drivers are up to date.

I hope you can help me using Firefox on this device.

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

my i2i bluetooth devices will not connect to firefox audio and visual media only speaker on laptop seems to be default both devices are connected to laptop through settings i dont know how to do screenshots of my settings as i wish i would show that my two i2i devices are connected Thanks Gavin valued firefox user [email 1 removed]@live.co.uk [email 2 removed]@gmail.com both are my emails including the firefox account email perferred address

I have a new computer. Firefox looks different. No trouble syncing bookmarks in the past now it wont do it. Cannot figure it out. The icon that aways showed/hid the toolbar in there but doesnt see the bookmarks ,but I can get the book marks up in some strange place I cant even browse to. Just want synced left handed bookmark sidebar PLEASE

Hey,

Since two or three weeks, Mozilla Firefox often crashes on my computer. I have a pretty decent et recent setup, except for my old Nvidia 2070SUPER. It has never happened for years so I'm worried about it.

Here are my most recent crashes :

- bp-143dbb7e-445e-4d49-869b-cf37b0250718 - bp-89dda5c4-231b-451f-9d7b-d4e150250718 - bp-6269dc7c-ed7c-4d04-8a47-37ee90250718 - bp-cf8d230b-f493-4feb-bf04-4d7ef0250718 - bp-a30fa4d5-c051-4203-ba9a-b596d0250718

Could you help me ?

Thank you,

Guillaume

Hello, FF support forum,

I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that they are mini versions of the dump-cookies-temp-data when I close Firefox entirely? I would so love that functionality.

Regards, G.W.

In Windows 11 settings > personalization > composition, is a way to change sounds like: error sound, connect device etc.. Before Firefox I used chrome and I set a sound for minimizing/maximizing and it worked. Whenever I minimized the browser it would play a custom sound. Since I started using Firefox the sounds don't seem to work anymore. Now I know the sound still works because when I minimize/maximize the file explorer it plays the custom sound. Is it not supposed to work or is it a bug? How can I make it play the custom sound? Thanks in advance :) (In Windows 10 it didn't work aswell)

When I search for something in the address bar using Firefox, I don't receive Google suggestions. The second photo is from another browser and shows exactly what I want.

What settings might I have changed?

Firefox currently: https://prnt.sc/11K105eLPdle

I want: https://prnt.sc/ToJ_b2PQ14k9

Note:

   browser.search.suggest.enabled => true

   browser.urlbar.suggest.searches => true

I've looked at the details in the config. As above. I've also used the Firefox Reset feature, but the problem still persists.

Upon installing Firefox, it appears to run fine. However, upon closing and attempting to reopen Firefox, a small window showing "Run Firefox in Troubleshoot Mode?" will appear briefly, then close. I have already tried running it as administrator, and reinstalling several times, to no avail.

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

This may seem like a dumb question, but I have never used a recovery key before, and I am not sure it is worth having one. To me it just seems like a secondary password, in case someone can't locate their first password. Well, if you are the kind of person who loses and forgets passwords, won't you lose and forget recovery keys also? I recently added one, but honestly I don't see why it makes me more secure, since I store it in the same place as my password. Should we be storing passwords and security keys in different places?

My FF sync keeps disconnecting. Recently, I began using Ubuntu from time to time. I use FF on Windows, on Android, and on Ubuntu. The sync used to work fine. But after I started using Ubuntu, I began having problems with sync. Is this a security thing - does FF disconnect itself if it is used on a Linux platforms, or on several platforms? Thanks.