Firefox Community Forum

Logging into an account, when I start typing my email address several other suggestions are provided, many are outdated. Made a typo once and it is still saved somewhere. I want to make the old and erroneous ones to go away.

Hello,

Several e-commerce sites have forms for payment card details, and some of them have a field for ‘Name on Card’. Some sites fill in this field with what they think is the name on the card and, in my experience, it is often wrong. If the user deletes the mistaken value autofill will insert the correct name where it was, but, if the aberrant entry is left in place, autofill will not change it, and the payment can be refused. Would it be an idea to have autofill insert the correct name even if the field already has a value? If the value written by the site is correct then nothing is changed, but if it is wrong a refusal could be forestalled.

Alan.

Firefox saves my bank card details when I make payments, but to use the auto-fill I need a pin. I have no idea what this is, and I can't find anywhere to change it. I found where I could change my password (which I don't want to do) but nothing for the pin. What can I do?

I need to edit the phone number Firefox uses to autofill forms. Sometime in the past, I accidentally entered one incorrect digit in my phone number, and now Firefox wants to send verification codes to that number.

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to manually fill in all required information. I made sure the "save autofill" box was properly checked in the Settings, and it was. Names, addressed, etc. are all filled in properly; only credit card info is not.

When I fill in IRS Direct Pay it does not accept dashes in my social security number but something in my laptop inserts them. I don't know how to eliminate that. I also don't know where to correct a mistake in auto fill in my e-mail address.

When I go to pay on a website, firefox offers as options the various credit cards I've saved. But when I click on one, it disappears and then I need to fill it in manually.

While I have your attention, when my address auto-populates, it does so, highlighted in yellow. If I manually add and then delete a space, it drops the yellow highlight. If I don't, websites often don't recognize the address. How come?

I fill out a lot of forms online and use Firefoxe's autofill to fill in my personal info.

The problem I have is that autofill always puts a +1 in front of my phone number on the forms.

Since the form is only looking for 7 digits, it chokes with the +1 and won't submit. This requires me to manually click on the phone number field and delete the +1 so the form will submit. With the amount of forms I fill out, this creates a lot of unnecessary wasted time constantly having to correct it.

I have tried editing the phone number in autofill to remove the +1, and although it appears to do so, as soon as I save it, it comes right back again.

Is there an about:config setting that will remove this? I don't know why Firefox thought this was a good thing and not allow a way to edit it out.

Thank you for any replies

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country.

How can I enable it in all countries so I can actually use it? I want to autofill name, address, and credit card details.

I have had Firefox using autofill for credit card payments for years--just replace my iMac with a new Mac Mini, and the credit card info still pops up when I am making a payment, but it will not autofill.

All my attempts to pay online with 2 out of my 3 cards have failed in the last 2 weeks. The Mastercard says it has connected to my bank and I'll get an SMS - but the SMS never arrives, and when I phoned my bank, they said they had no authorisation attempts reach them at all! The Visa card simply says it failed at the first step, without saying why or serving up the usual security dialogue. (The other Visa card just works).

I suspect the Autofill may be the problem here. I've recently had other scenarios where FF filled in a field for me, but the Javascript behind the website refused to accept it, eg saying it wasn't a valid phone no when it clearly was. The only way to get round this seems to be to type in the complete value yourself, which rather defeats the object. It could be something else, but it's clearly dependent on which software's running behind the card, as the third card succeeds.

I am looking to stop Firefox remembering and possibly delete the details of my bank cards and would like to know where the control for that resides. There has been no problem with this, but would like to know how to at least suspend this feature.

Shopping with an online vendor I have never contacted before, using fully updated Firefox on Win 11 Pro and ESET, the website checkout offered a "Buy with SHOP [visa] ####" blue button. '####' is the last four digits of a credit card of mine.

I did not realize until later "Buy with SHOP [visa] ####" meant "Shopify" would own the transaction. I have never established any online "Wallet" and would never do that. I had never heard of "Shopify." I did not know what it is. Now I do, and I am terrified. I have the complete source code from the page. If that would help a diagnosis, let me know. It is clear that Shopify populates the form from information it already has; how they write the HTML is less important than how they got this personal information in the first place.

Is there a setting in Firefox that allows this? If so, how can I disable it? IF Mozilla has distributed an "update" that defaults a wallet to "ON". please tell me. Tell me in simple terms how to shut all this garbage off so it stays off.

My credit card company, Chase, has Excellent Security and no charge from Shopify will be paid, ever. But what other data does Shopify have and how did they get it?

Thank you for your help. Very much!

Autofill form is not giving autofill option for donation form Steps - Goto https://iskconchennai.org/donate/ - Click donate now under Anna Dann - Try filling form It neither saves it not give previous entered data options like in chrome

Hello,

Following a recent update, Firefox automatically deleted all of my saved addresses and payment methods. I had multiple entries saved for both, and this issue has never occurred before.

When I attempted to autofill an address today, nothing appeared. Upon checking the Payments and Addresses settings, both sections were completely empty. I did not manually delete any of this data.

Could you please investigate this issue and provide an audit report or explanation as to what happened?

Regards, Shawn