Semua Produk Community Forum

On Android, every time I minimize Fitefox in landscape mode, it will keep enforcing landscape mode, after app is resumed.

For example: 1. Browse website in landscape mode in Firefox 2. Minimize Firefox app 3. Rotate phone to portrait while doing other stuff 4. Resume Firefox. App will force you to landscape mode and I think it may even prevent you rotating.

A couple weeks ago, Tbird downloaded a second copy of all the emails in my inbox (3000+) when I asked it to download new emails. It would only stop when I shut down Tbird, but kept downloading again as soon as I hit the button to download new emails. Now, it has started doing it a third time. How do I stop it this time and in the future?

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox Troubleshooting Mode does not eliminate the warning https://support.mozilla.org/en-US/kb/sslkeylogfile-warning?utm_source=chatgpt.com

What I have observed The warning appears on Firefox network-error pages, including when the internet is disconnected or I enter an incorrect URL. A particularly reproducible example occurs after I successfully log in to Kotak Net Banking and select Help → Raise a Query. Firefox then displays a connection/privacy warning associated with the embedded page. I do not see the same behaviour in Chrome or Firefox Private Browsing when performing the equivalent Kotak steps. Troubleshooting already completed 1. Norton Safe Web HTTPS scanning was disabled and re-enabled without resolving the issue. 2. QUIC/HTTP3 scanning, WebSocket Protocol Scanning and DNS/DoH scanning were individually tested without resolving it. 3. Firefox Enterprise Policies are inactive. 4. I found no SSLKEYLOGFILE entry in either Windows User Variables or System Variables. 5. Norton and Dell malware scans found no malware. 6. The warning also occurs when I connect through a mobile phone hotspot rather than my usual BSNL connection. Questions for Mozilla's technical contributors 1. Does this warning establish that Firefox detects SSLKEYLOGFILE, or could another mechanism produce the same message? 2. Can the variable be inherited by Firefox from a parent process or injected into its running process even when it is absent from the Windows User and System Variables? 3. What is the safest way to identify which process or security product is setting it on Windows 11? 4. Is there a known interaction between Firefox 157 and Norton 360 Standard that could explain this behaviour? 5. What evidence should I collect to distinguish a Norton issue from a Firefox issue without disabling security protections or modifying Windows settings? I am not looking to disable security features indiscriminately. I want to identify the actual cause and, if Norton is responsible, determine the precise setting that needs attention. I would particularly appreciate a response from a contributor with Windows networking, Firefox TLS or security-software diagnostic experience. Thank you.

Updated to 160.0 a few days ago on my laptop. Went to view my History for reference today, only to find today's...and only today's...History, with NO previous dates. Hmmm and grrr. OK, am I logged in? Yes. Hmmm. OK, I share Sync with my mobile device; maybe they're "backed up" there. I use quotes because the unchecking of the History box in Sync could/will wipe them. So I looked at my mobile device, and the History check box was unchecked. Hmmm, possibly not good. History goes back at least 2 weeks, good. Last auto-sync 1-hour ago. I remember unchecking the box, for memory reasons, previously, some time ago. OK, let's check the box now, to Sync today's History from the laptop (still working on the mobile device...). The mobile device took a couple of minutes to Sync; the only device it was Syncing with, the laptop, only had 15 History pages in total! So what took so long? After that, I went to the laptop, and initiated Sync from that browser. At least a couple of minutes later, it was done, and the History was restored/recovered. QUESTION: Where was it restored from? Firefox account cloud backup storage via Sync? Local browser storage on my mobile device via Sync? Was this a glitch in vers. 160.0? release? Was there any instruction to re-Sync on the "What's New in Firefox 160.0" webpage? (Good thing I know a few things! But this is taking my time to diagnose!)

https://secure.ssa.gov/acu/FIS/vu?a=|/myssa/myhub/start?utm_campaign=myssa&utm_source=di_marketing&utm_medium=email&utm_id=id_me

This site returns the following error (do not have issue with other sites that I am aware of):

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I'm trying to add a new account to Thunderbird, but am unable to complete the task because Thunderbird never asks me for the account password and the authentication fails. It auto-detects the server setup, but since it doesn't prompt me for a password I get "Authentication Error. Unable to log in at server. Probably wrong configuration, username or password." and can't proceed. I'm trying to add a Yahoo! account.

I deleted an email account from my Thunderbird, and I am still getting prompted for the password for the deleted account. We have already cleared cookies associated with the email, deleted the calendars that synced with it, and turned off the add-on that was looking for and deleting duplicate emails. What do I need to do to permanently delete this email and stop the password prompting box?

When I send emails from this account they often stall. I get a message saying your email was sent but a copy could not be saved. One time, the message elaborated "You may not have enough storage space." I checked my Sent folder and there were over 10 K emails in it, dating back to 2010. I've been trying to archive the older ones, but as far as I can see the only way to do this is to click on every single one of them and then hit the "Archive" button. Is there any way to make this task quicker and easier? I've been working on it for days and I'm only down to 9,000. I'm trying to use the filter function but you can only filter messages by sender, recipient, subject, and body--not by date. Can you help me?

Hi everyone,

I have been using a OTENET (Cosmote, Greece) e-mail account (apel50@otenet.gr) in Thunderbird on a laptop for years. But since a couple of weeks I have a problem with outgoing mail. No changes in configuration.

=> Incoming mail: Works still perfectly via POP3 (mail.otenet.gr, port 995, SSL/TLS).

=> Outgoing mail: Consistently fails on mailgate.otenet.gr. Tested on port 465 with SSL/TLS and port 587 with STARTTLS, as well as via different network connections/hotspots, and just to be sure also on smtp.otenet.gr. The following error:

"Verzenden van het bericht is mislukt. Er is een fout opgetreden bij het verzenden van e-mail. De mailserver antwoordde: Reject, id=18742-18 - SPAM. Controleer het bericht en probeer het opnieuw."

I have already contacted Cosmote support, and they verified that the account status is completely fine and that smtp.otenet.gr is indeed the correct and active outgoing server. Even a simple, plain-text test email with a normal sentence gets rejected immediately by their server-side filter (amavisd / SpamAssassin).

Could this be related to a specific header, authentication method, or sender-identity mismatch in Thunderbird when communicating with modern Telekom/Cosmote SMTP infrastructure? Any advice on what to check would be greatly appreciated!

Warm regards, Anna

Good morning! My job requires working almost exclusively with Google Drive apps. This morning—soon after the update to Firefox 160, I assume—all my google Docs and Google Sheets are, well, pretty much gone.

I am using Firefox 160, as mentioned, on an iMac running MAC OS 15.7.9

Here are the issues (see attached screenshots for reference):

• Google Docs are completely white-ed out...except for images. I can type, and clearly the text I type is there (I can copy the page and paste it into Pages on my desktop and it looks normal). But text is invisible. Selecting text give no visibility. Changing the color of the text has no effect.

• Google Sheets, on the other hand, are a mix of black and white blocks. Some cells are completely black, others are completely white. I can see the original formatting and text if I put my cursor in a cell, but once I hit return or otherwise remove it, the cell returns to either white or black. (Note—I have been seeing weird white-out sections of cells recently, where some text in random cells is partially obscured, but nothing this extensive)

I have restarted my computer, and reloaded Firefox twice. I really have no idea what else to do, and my work has ground to a halt. Any help will be MUCH appreciated!

I am trying to log in or verify my account, but the One-Time Password (OTP) code is taking a very long time to arrive or not showing up at all. I have checked my spam/junk folder and verified my network connection, but the issue persists. Please help me resolve this verification delay.

End user reported he is unable to forward emails. Through troubleshooting found the issue only in folders he named first name last initial for example "John S" were unable to forward emails and forward button did not work, but folders name with just first name "John" forward without issue. He changed John S type folders to John folder and forwarding worked in the renamed folder. No adds-on exist for this user as they are blocked for our end users. I had him check Error logs and got the following error message:

Uncaught (in promise) NS_ERROR_OUT_OF_MEMORY: Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY) [nsIMsgComposeService.OpenComposeWindow]

   ComposeMessage chrome://messenger/content/mailCommands.js:443
   _composeMsgByType chrome://messenger/content/mailCommon.js:898

3 mailCommands.js:443:34