Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I receive mail in Junk but never the Inbox

  • Tiada balasan
  • 0 ada masalah ini
more options

I have two Outlook addresses which appear identical in their settings. One address receives and sends mail perfectly. The other receives no mail in its Inbox, does receive mail in Junk and can send mail perfectly. I have repaired the Inbox folder, compared settings with the account which works but can see no difference. The machine is a Windows 11 laptop and the problem has been ongoing for the past year. TB is currently running version 128. Any idea where I have gone wrong?

I have two Outlook addresses which appear identical in their settings. One address receives and sends mail perfectly. The other receives no mail in its Inbox, does receive mail in Junk and can send mail perfectly. I have repaired the Inbox folder, compared settings with the account which works but can see no difference. The machine is a Windows 11 laptop and the problem has been ongoing for the past year. TB is currently running version 128. Any idea where I have gone wrong?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.