Thunderbird Community Forum

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>General. The problem is that the Account Hub still pops up when trying to add a new mail account - it simply refuses to go away regardless of several restarts of both the computer and the mail client!

I am computer literate, but please remember that literacy is a 4th grade degree of knowledge so please be gentle with me. I have installed Thnderbird on a new computer but cannot import the address book from my old computer. Please help. Thank you.

Hi, I recently transferred my Thunderbird email to a new Mac. Everything showed up including new emails. But none of my important subfoldersfolders under the inbox showed up. I have all folders on my old computer. Can you guide me on how to recover them or export them to new device? Thank you!

In Thunderbird 151.0.1 [64 bit] I get the following error message: Error Inbox - inbox on .....[my email address] "There is not enough disk space to download new messages. Try deleting old mail, emptying the trash folder and compacting your mail folders and then try again." I did all of that, even went into windows disk cleanup to free up more disk space. I get the same error message. I have 3 email accounts in Thunderbird, only one account has this problem. When I use Outlook express I do not get any error messages but I do get a malicious email that AVG intercepts. So how can I purge bad email from Thunderbird ? Or what else may be going on and what else could I try ? I have deleted all old emails, in Thunderbird, I routinely delete old emails. Thanks alot Sam

I posted this earlier and the bot named David is trying to take over with ideas that don’t work. How do we stop it? I also posted from my own email and it tried to stop me.

When I recieve email with inline images all are shown as attachment at the end. These are personal photos usually send in an email generated on a cell phone, but the same happens when coming from a PC running t-bird as well. All are Win 11 and the O/S and TBird are all updated regularly. Changing "View Messaage Body As " HTML original, HTML simple, or TEXT, only changes the size of the placeholder. The configuation is pretty much as provided by the setup program. I assume this is a simple setup step I am missing as it is the same on two PCs that are WIN 11 and one that is UBUNTU.

After click, Ask a question, a banner pops up saying my post is awaiting approval by a moderator. Why? What did I do or say that appeared so negative as to require approval first? IMO, it takes time for a Mod to mod it. Then it goes out for some people to see. It's not good for business if there is no wait time, and it a waste of time, if the problem asked, has a answer in a holding pattern, that goes in to a holding pattern again if/when the Post is permitted. Very odd..

I have email [edited from public] @riverplazatravel.com purchased through Rackspace For days, on my emails through Thunderbird, I'm receiving emails but SENT emails disappear. They aren't showing in TRASH anymore, or SENT....they are disappearing and I have to check with my customer and they aren't receiving them. Big problem. Please help I've spent hours of research and dont understand much of that and so many are outdated. I've messaged and called various people. Your email was provided to me by Rackspace.

I have email accounts that are with Shaw (shaw.ca) which was bought by Rogers. I've had these accounts for years, and about a week ago the emails were not being downloaded and I could not send emails either. The email server is : Incoming - imap.shaw.ca, security type SSL, port 993

                   Outgoing - mail.shaw.ca, security type STARTTLS, port 587, with domain shaw.ca

I deleted Thunderbird and reinstalled it on my desktop computer that runs Windows 11, and attempted to add my Shaw email accounts using the above email server information, however received an error message that it could not connect to the server. I was however able to set up my Outlook and Hotmail accounts and could receive and send messages.

I also have Thunderbird on my laptop (Windows 11), and the Shaw email accounts were also unable to receive or send, although they were receiving and sending last week.

I contacted Shaw (Rogers) technical support and they said the Shaw webmail was operating because I could send and receive using Webmail, but that it must be an issue with Thunderbird. This did not make sense as I also installed Canary and Mailspring, and was unable to have my Shaw email accounts set up in those email programs with them being unable to connect to the Shaw email server. The tech rep said I would need to contact Thunderbird to have them confirm there was no problem on Thunderbird's side.

I also installed the Outlook email program and tried installing one of my Shaw email accounts using the Shaw server specs, and it installed the account and connected to the Shaw email server. I was able to send and receive emails from it. When I used the same Incoming and Outgoing specs in Thunderbird, Canary, and Mailspring, it would not connect to the Shaw email server.

Any suggestions as to what the problem might be and what might be done to correct it to allow my Shaw email accounts to be set up in Thunderbird would be much appreciated. Thanks.

i can still see my email folders but these popups appear for each email account in thunderbird (mac osx high sierra) never saw them before so seems something has been compromised? tried to screencap but it's only showing about: url but urls zip by and was able to catch the url a few times earlier but not now.

my accounts are valid this is a new problem just appearing for first time ever

"thunderbird is up to date" for mac os x high sierra

I recently migrated all my LSU.edu emails over to Thunderbird. Of the nearly 30,000 messages that moved over into the Thunderbird Inbox, only 7179 are accessible (blue button), while the remaining 28,012 are listed in a greyed out button.

Please help me access these 28,000 messages.

Thank you

Brett

TB 68.9.0 (64-bit). I'm using this version because I'm used to it.

Scenario:

• I am viewing the message list, eg the inbox
• I click a message
• The message is highlighted in grey with a thin blue outline. However it does not have focus: for example when I hit delete on the keyboard nothing happens
• When I click the message again (after a delay, so it's not a double-click) the message is highlighted in blue and I can now delete it from the keyboard
• When I delete it, grey highlighting (but again not proper focus) moves to the next email. If I want to delete that from the keyboard, I have to click it to make it blue.

Desired behaviour (this always used to happen):

• I click a message once
• It's highlighted in blue
• When I hit delete on the keyboard, it is deleted and focus (blue highlighting) moves to the next message so I can delete that from the keyboard immediately.

I've tried rebuilding the folder, to no avail. The config mail.delete_matches_sort_order is set to false, which is what I want (emails viewed from newest to oldest; when I delete one I want focus to move to the next one down, i.e. the next oldest one). As I say, the desired behaviour always used to happen and I don't know what's changed.

Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new laptop PC and use TB instead of Outlook.

I'm setting up Thunderbird first on my desktop but I don’t know how to import the outlook files – one Q&A answer says first install an older version of TB that can do the outlook import (I started this and it couldn’t find my account so I got stuck); another Q&A answer says the outlook files have to be ‘offered’ to Thunderbird and may or may not be.

Can I have human help? I’m happy to pay. Otherwise I don’t think I can figure it out and I’ll just stick with Outlook. I see someone else switched to TB and then went back to Outlook. Hmmm. I wonder why?

Thank you so much. It sure seems like a great product you offer but it's overwhelming figuring out how to get there from here.

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, SSL, Protocol, Incoming & Outgoing Server Ports. BUT I don't see on my Thunderbird page where to find these: it's my preferred way to do e-mail! Where are they??

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help.

His OS is 10.13 and his TB is 115.18.0. He kept the old Mini because he was running an ancient version of Photoshop that ran a plugin that is not available for Adobe Creative Cloud.

Robert was a sculptor who did large kinetic work and much of his work is still on that computer.

I am still getting his email on my iPhone, so I don't know what is going on. Unfortunately, I haven't saved his email history on my iPhone so when someone answered a similar problem a couple of years ago, the only place that email would reside is in Robert's inbox on his Mini, which I can't open.

Many thanks for your help.

Ellen

I don't wish to use the calendar that comes with Thunderbird, but instead continuing with my Macintosh iCal.

1) How do I switch off the Thunderbird calendar function? 2) How do I get the calendar invitations sent to me as an ICS file attachments, that I can open in Mac iCal. Just like in Airmail and in Microsoft Outlook.

Jonas Möller Nielsen Sweden

I have 6 email accounts linked to Thunderbird. I noticed today on one of the accounts, along with inbox, drafts, sent, etc., there is now a spam icon. I didn't change any settings or even look at that email account today. This is the only account with that icon and it won't allow me to delete it. All settings between all accounts are the same, just this dang spam fire icon that I can't delete