• Solved

Missing folders etc after xubuntu upgrade to 22.04

I have just raise a question here - missing folders after xubuntu upgrade, but I accidentally put "xubuntu 22.04" in the headline instead of 24.4. Can't find my way back… (read more)

I have just raise a question here - missing folders after xubuntu upgrade, but I accidentally put "xubuntu 22.04" in the headline instead of 24.4. Can't find my way back to edit the question. Profuse apologies.

Asked by Roy 2 months ago

Answered by Roy 2 months ago

  • Solved

Missing Menu in Thunderbird 115.10.1

Thanks to getting a new computer, I've been forced to upgrade Thunderbird to 115.10.1, which is fine except for a menu I've got on one computer, but not on the other comp… (read more)

Thanks to getting a new computer, I've been forced to upgrade Thunderbird to 115.10.1, which is fine except for a menu I've got on one computer, but not on the other computer.

See attached images. "thunderbird_right.jpg" has the menu I want. "thunderbird_wrong.jpg" is the other computer without that menu, with a search box I do NOT want.

Have gone through settings, account settings, view, etc. and everything looks the same, so I can't figure out how to get the missing menu to display -- and NOT the unwanted search box.

Any help MUCH appreciated. I'm sure it'll be fine once I'm used to it!

Asked by really2 4 hours ago

Answered by david 4 hours ago

  • Solved

Descending order within a message thread

I just recently switched to Thunderbird and Libre Office to get rid of MS365. I am happy so far, if there wasn't one particular issue which I do not find a solution for: … (read more)

I just recently switched to Thunderbird and Libre Office to get rid of MS365. I am happy so far, if there wasn't one particular issue which I do not find a solution for:

I know how to sort messages with the newest on top, I know how to toggle the threaded view on and off. But I would like to use the threaded view and find it impossible to adjust a descending order within a thread. So I end up with the newest thread on top, but the thread headline shows the oldest message and if I unfold the thread it's in ascending order.

This is a major issue for me. To avoid overlooking incoming mails, I need to switch of the threaded view. Websearch didn't provide me a solution.

Asked by haRrY014 3 months ago

Answered by Toad-Hall 3 months ago

  • Solved

CSV Adress book fields

Hello there :) I just merged all my CSV files from all my different emails into one big file. I managed to import it in TB, playing with the checkbox for the matchi… (read more)

Hello there :)

I just merged all my CSV files from all my different emails into one big file. I managed to import it in TB, playing with the checkbox for the matching fields so far so good

but

some of my contact have 3 emails, and i need those. so i added a custom field in TB, for the 3rd email (cause the default in TB is 2 emails)

then, if i edit a contact, add a 3rd email to it, it all display ok in TB

the issue i have now, is if i export my adress book back to CSV, that 3rd email information is lost during the process. the "custom" field in the csv field is blank, and the "3rd email" i created in TB is nowhere to be found

anyone could tell me if it's a TB limitation, or if i'm doing something wrong? :)

many thanks,

Baptiste

Asked by titoufx 10 hours ago

Answered by david 7 hours ago

  • Solved

Changing color and fonts in signatures

I moving from classic outlook to Thunderbird and I am having trouble finding how to change fonts and color in signatures for my emails. I do not do html it is a simple si… (read more)

I moving from classic outlook to Thunderbird and I am having trouble finding how to change fonts and color in signatures for my emails. I do not do html it is a simple signature; name company name and phone numbers. I search and found no help. Is there a way to change color and font in the reply to an email? Sorry I know this sounds simple but I have been using outlook since it came out so this is similar but just enough to give me trouble. Thank you for any help, rick

Asked by Rick Bassett 2 days ago

Answered by david 1 day ago

  • Solved

Is there a way to revert to prior settings to avoid 'Not Responding' after starting Thunderbird

Hi. On Windows 11. after adding an ical calendar, Thunderbird immediately stops responding. If I then stop and restart Thunderbird it continues to not respond. 1. Is th… (read more)

Hi. On Windows 11. after adding an ical calendar, Thunderbird immediately stops responding. If I then stop and restart Thunderbird it continues to not respond. 1. Is there a simple way to revert to the state prior to the addition of the calendar? Or can a point of consistency be established prior to adding the calendar to make reverting to this point a possibility? 2. I presume that there is some issue with the contents of the ical. Is there any way to work out what might be the issue that Thunderbird is not handling? The calendar is a Google Calendar and works fine there. Thanks in advance.

Asked by david876 1 day ago

Answered by david876 1 day ago

  • Locked

My question remains unanswered? Thunderbird is not working for me! Long time user!

Not sure there is anyone answering questions in this forum now. Maybe Thunderbird doesn't exist now? I have used it for years but can't get a response from anyone on what… (read more)

Not sure there is anyone answering questions in this forum now. Maybe Thunderbird doesn't exist now? I have used it for years but can't get a response from anyone on what my problem is. Keep getting message the the connection to sever timed out. Before that the message was the certificate wasn't valid for the server. Can anyone help??

Asked by jmillsp1 6 days ago

Last reply by jmillsp1 1 day ago

  • Solved

Calendar events would be FAR easier to see with custom colors

I FOUND no close TOPIC. Google calendar allows color-coding of events - but the display is highly inadequate. T-bird 128 calendar apparently HAS no option to color event… (read more)

I FOUND no close TOPIC.

Google calendar allows color-coding of events - but the display is highly inadequate. T-bird 128 calendar apparently HAS no option to color events. But events are FAR easier to see WHEN color-highlighted. Would this be a difficult option??

Asked by Paul Hubert 3 months ago

Answered by Paul Hubert 3 months ago

  • Solved

What are virtual folders?

The first fix in the [release notes] says: "Large virtual folders could be very slow" What are virtual folders? I can't find anything about it in the documentation. Is… (read more)

The first fix in the [release notes] says:

"Large virtual folders could be very slow"

What are virtual folders? I can't find anything about it in the documentation.

Is this supposed to fix the ongoing Quick filter issue with large folders? (It still freezes)

Asked by YeOldNerd 1 day ago

Answered by david 1 day ago

  • Solved

add second smtp server

Well. Had my own mail server for going on 25 years. But i decided to switch my mail over to proton mail using my domain. I just cannot justify the server cost for only em… (read more)

Well. Had my own mail server for going on 25 years. But i decided to switch my mail over to proton mail using my domain. I just cannot justify the server cost for only email. So anyway in Thunderbird i had google smtp and my servers smtp so i could send mail from different accounts. when switching over to proton i went to delete my old server smtp server info leaving only the google smtp server. Then i tried to add a new smtp server with the data protonmail provided and clicked save and it refuses to add a second smtp server. I am stumped as i tried to readd my old smtp server and it will not allow me to add that either. any ideas ?

Asked by wulfman11 1 month ago

Answered by wulfman11 1 month ago

  • Solved

Password for AOL emails not working

I have been receiving emails for my butlerfamilia@aol.com account on my pc, via Thunderbird, and on my ipad. Now both devices are saying the password is invalid. I have g… (read more)

I have been receiving emails for my butlerfamilia@aol.com account on my pc, via Thunderbird, and on my ipad. Now both devices are saying the password is invalid. I have gone to the AOL website and changed the password and can receive emails at mail.aol.com. I have gone back to thunderbird and folllowed instructions to change the pw by deleting in settings and restarting Thunderbird and entering the new pw that AOL Mail recognises. But Thunderbird still says the pw is not valid. Any suggestions ?

Asked by john1139 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Issue creating new emails with two email accounts

Hello I have been using Thunderbird for many years and enjoy using it. One issue I have not been able to resolve. I have a xx.sbcglobal.net email which is my primary ema… (read more)

Hello

I have been using Thunderbird for many years and enjoy using it. One issue I have not been able to resolve. I have a xx.sbcglobal.net email which is my primary email account and I set it up as such. I also have a secondary email account xx.gmail.com

When I create a new email, Thunderbird almost always selects the secondary gmail account as the sending email. I am not sure what I can do to get around this.

When I create an email such as the attached Craiglist example, both emails pop up, but the gmail, is the one highlighted and therefore the default email address and if I don't catch it, it goes out on gmail.

Thanks for your help !!

Peter Wolfson Goshen, CT

Asked by peterwolfs 2 days ago

Answered by peterwolfs 2 days ago

  • Solved

Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<em… (read more)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Asked by Carl 3 months ago

Answered by Carl 2 days ago

  • Solved

Migrating Thunderbird to new Mac

Hello - Thanks so much for your help :). I followed the instructions to migrate my Thunderbird from an old Mac to a new Mac. I first did it successfully back in J… (read more)

Hello -

Thanks so much for your help :).

I followed the instructions to migrate my Thunderbird from an old Mac to a new Mac. I first did it successfully back in July, but then for reasons not worth going into I continued to use the old Mac.

I now am going to start using the new Mac, and have 6 months worth of new email folders etc that I want on the new Mac.

I followed the same method, but none of the new information is showing up, and I can't imagine why - any thoughts?

Thanks again!!!!

Best,

Kathryn

Asked by kathryn9 2 days ago

Answered by kathryn9 2 days ago

  • Solved

New version 128 updates to 131

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten… (read more)

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

Asked by manziman2018 2 months ago

Answered by manziman2018 2 months ago

  • Locked

Recovery for my email

Hello, When I try to access my email via Mozilla's inbox it says that the password is failing. I have tried to create a new password but no emails are able to come in o… (read more)

Hello,

When I try to access my email via Mozilla's inbox it says that the password is failing. I have tried to create a new password but no emails are able to come in or get sent. I would like assistance in account recovery as I have had the account for at least 20 yrs it is thunderbird not mozilla

Asked by ray slish 2 days ago

Last reply by Wayne Mery 2 days ago

  • Solved

Lost My Old Emails when Switching Computers

I started using Netscape Email in 1996. Moved to Tbird. I have archived emails by year going back to 1996 on my old desktop PC (Win 10). I bought a new PC (Win 11) and i… (read more)

I started using Netscape Email in 1996. Moved to Tbird. I have archived emails by year going back to 1996 on my old desktop PC (Win 10). I bought a new PC (Win 11) and installed Tbird. I entered my email account info into Tbird and started receiving emails. I then followed the instructions for moving the Tbird emails from the old computer to the new. (I went to Troubleshooting Info on the old computer, opened the Profile Folder, went up to the Thunderbird folder, copied it to an external hard drive, and pasted it in the same place on the new computer.)

I opened Tbird, the archives folders do not show up. I looked in the Profile Folder, and I have three profiles. (I tried pasting twice.) A picture is attached. The old computer only shows the top one (59t8...).

How do I get my archived folders back, or how do I have Tbird on the new computer use the profile on the old one?

Thanks, - Andy

Asked by ALS 3 days ago

Answered by david 3 days ago

  • Solved

New computer-trying to set up Thunderbird. Do not want to import anything but address book

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android… (read more)

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android phone and want to access emails with Thunderbird and Gmail. I downloaded the Thunderbird installer, but I cannot log into Gmail when the Thunderbird setup asks me to EVEN THOUGH I know I am using the correct Gmail password, it is rejected as incorrect. Do I need to set up a whole new Gmail account? I MUST use the same email address, and I doubt Google will allow me to set up a new account with that address.

Please help.

Asked by mel.library 6 days ago

Answered by david 3 days ago