Thunderbird Community Forum

Any other email client I've used allows me to keep multiple signatures that I can choose depending on who I'm addressing. It appears thunderbird does not do this. Is this true? Am I allowed only one signature?

When starting my desktop computer, I get a message to close Old Thunderbird. This process always delays the startup each day. How do I eliminate old versions of Thunderbird? Thanks, Don in Ohio

Hello, I have for a long time a mail "stefan.ch@aliceadsl.fr". I recently changed computer and wanted to add it in Outlook 2016. Failed. I tried to do the same with Thunderbird, after reading that I can recover/integrate a ".pst" file with my historical data from Outlook 2007 (the previous one) Failed. Messages saying that "cannot fond the server". Stephane

After struggling for a bit, I was finally able to create a mailing list; but I made some typos in email addresses that I cannot correct. I hope someone can tell me why.

I navigate to Tools > Address book then select the entry that is the named list and open it. I then choose Edit and go to the entry that needs correcting. I'm allowed to make the correction - which I verify - then after clicking OK, the entry goes back to its former spelling. I'm baffled.

And while I have your attention, I have another question about the way names are presented in Thunderbird addresses. I have an entry for John Doe that looks like this: John Doe <jdoe@adomain.com>; but another entry shows janedoe@adomain.com <Jane Doe>. I have no idea why one is presented one way and the other differently. I guess I need more 'schoolin'.

TIA

Hello Thunderbird Support Team,

I’m the founder of Jobgap, and we use Thunderbird to manage dedicated alias email accounts for our users under our registered domain orbitalpost.com. These emails act as bridges for job applications, and it’s critical for our global team to access them reliably.

Here’s the issue we’re facing:

I (based in London, UK) can configure and use our Orbitalpost email accounts in Thunderbird without any issues. Auto-detection works and manual configuration (IMAP/SMTP) also connects fine.

However, my staff based in Nigeria and India consistently encounter errors when attempting to configure the exact same accounts in Thunderbird. The most common error is: “Thunderbird failed to find the settings for your email account.”

They’ve tried both auto-detection and manual setup, but Thunderbird either fails to detect settings or won’t connect.

Technical details:

Domain: orbitalpost.com

IMAP server: imap.orbitalpost.com, Port 993, SSL/TLS

SMTP server: smtp.orbitalpost.com, Port 465 (SSL/TLS) or 587 (STARTTLS)

Authentication: Normal password

Username: full email address

What we’ve observed:

Accounts work perfectly in London but not in Nigeria/India.

This makes me suspect either a Thunderbird autoconfig issue, DNS resolution issue across regions, or ISP-related SMTP port blocking.

Questions for Thunderbird Support:

Is there a way to create a Thunderbird autoconfig file (autoconfig.xml) for orbitalpost.com so all staff accounts auto-detect settings, regardless of location?

Could Thunderbird be failing due to DNS lookups that resolve differently in different regions?

What’s the recommended best practice for ensuring Thunderbird works reliably for distributed teams using custom domains like ours?

I’d appreciate any guidance or documentation you can provide — we need to ensure Thunderbird works consistently across regions, as it’s core to our operations.

Thank you, Leke Ayodele Founder, Jobgap London, UK

Hi folks,

New to Mac after 40 years of Windows using Outlook for Windows very successfully. Power User.

I do not like Mac Mail or its three pane model. It has quirks such as an individual email window will not remember its screen position! Outlook for Mac is neutered. So I consider Thunderbird.

Will Thunderbird:

1. Use Mac contacts? 2. Use Mac calendar? 3. Open a single email in a separate window that remembers its size and positions? 4. All me to delete or not and move to the next unread message from the separate window?

With these answers, I can get more granular about deciding if Thunderbird is the solution I am seeking.

Thanks!

~Bob

Hello,

when i do copy and paste from documents, mails or websites i always do it via right-click and paste without format (idk the correct english term, cause i am using the german edition).

Often the text is displayed without format (thats what i want!) but when i send my mail its written in the copied Format (e.g. Times New Roman). Its a little bit confusing that there is text format, when i insert it. The opponent is getting my mail in wrong format. How can i change it? Am i using the paste wrong?

Hello, when I start Thunderird, it appears for a few seconds and then a window pops up saying that a crash has been detected. I've already tried reinstalling the program, creating new profiles, entering Safe Mode, etc. Restoring an older profile from a backup doesn't help, and the error remains the same.

I tried transferring data from the old profile to the new one (a new, clean profile doesn't cause the error), but unfortunately, the data isn't visible in the program, along with the pgp keys and everything else. Manually editing prefs.js using chatgpt didn't help.

What else can I do?

【問題点】 ある日突然メールを送信しようとすると 「メッセージを送信できませんでした。 送信 (SMTP) サーバー との接続がタイムアウトしたため、メッセージを送信できませんでした。再度試してください。」 と表示されてメールが送れない。 今までは全く問題なく出来ていたのに突然このような表示が出るようになった。

【わかる範囲での現状設定や対処済な行動】 ・インターネット環境は問題無し。(他のアプリ等は正常に作動） ・送信サーバーの設定は以前から変更なし。(ポート番号は既定値、接続の保護STARTTLS) ・セキュリティソフトはアバスト：無効にしてからでもメールは送れない。 ・ソフトをアンインストールして再起動や、ログアウトからのログインをしても直らない。

この状況から次に行えばよいことを教えてほしいです。

Got a new Mac and try to install Thunderbird. Every link I chose for creating an email account will show the Account Hub dialog, and unfortunately it does not support my ionos.com email. Is there a way to manually configure an email account in the latest version? All the documents I could find are for older Thunderbird versions and they don't apply.

My Windows 11 laptop was upgraded (RAM and SSD) last weekend and I'm in the process of restoring it. Before I sent it in to upgrade, I used Norton to create a recovery backup and now have used that backup to populate my C: drive. The apps did not install. I downloaded the Thunderbird app through google chrome and re-created my accounts, but I no longer have the older emails, especially older SENT emails and any of my Archive folders. (I had an Archive of all my Inbox and Sent folders for each year back for years now.)

I have looked through the various support questions on this community forum but I can't figure out how to get my historical emails back.

BTW, I also have complete Norton backups of all my drives, but it is only the C: drive that is in question.

I have an old Pop account for each email account.

I later created an Imap account for each email account.

I've set Thunderbird so that it does *not* automatically download each time it starts, and so that the Pop accounts do not automatically remove the originals from the servers.

But I often end up downloading to the old accounts, which makes for a mess of dulicate emails, or irrelevant emails where I've deleted from one account but still need to sort through the other.

What's the safest way to stop downloads to the old Pop accounts, while keeping all relevant info?

I recently had a hardware crash on my fedora machine and transferred my thunderbird backup to my mac. I have a new fedora machine and want to transfer my thunderbird profile from the mac to the fedora machine. The problem is that Fedora is currently at version 128.12.0 and the mac is currently at version 141.0.

In response to a previous question https://support.mozilla.org/en-US/questions/1513367 I got a suggestion (which I have not been able to make work). 'if you Exit Thunderbird and access profile name folder, then delete the 'compatibility.ini' file, you should be able to use the profile on an older version.'

Here is the revelant directories on the mac

``` bradbell>ls Library/Thunderbird/Profiles y0mvyr8l.default

bradbell>cat Library/Thunderbird/profiles.ini [General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/y0mvyr8l.default

bradbell>ls Library/Thunderbird/Profiles/y0mvyr8l.default/ | grep compatibility compatibility.ini ```

I think I should put y0mvyr8l.default in $HOME/.thunderbird but I am not sure what should I change ?

Great, so I fix one problem, only to be confronted with a shiny brand NEW problem.

Version 141.0

Fixed the "T-bird lockup" when composing emails, so that's no longer an issue - - YAY.

Now, Tbird refuses to save drafts. I had it set to every minute while I was having issues with lockups; now, I'm seeing a "can't save draft' popup every minute. I mean really... I haven't changed ONE thing in the machine other than changing that "0" to a "1" in "about:settings." Is there something about that particular fix that could cause this "save no drafts" issue?

Don't have a clue where to even begin, since it cites either network issues OR file-access issues, and I fail to see why either would suddenly be an issue where it wasn't prior to fixing the lockups.

Anyone have any pointers where to start looking? I keep seeing reference to Tbird "logs," but have no idea where to find those. Seems a reasonable place to start (after all, it's the first thing I look at when my 3D printer goes nuts!)

I can only see mails from the last 14 days, and settings are on "syncronize all mails" - what to do? chat gpt suggest that I syncronize from the last year and press OK but there is no OK button. /Anders