Showing questions tagged:

app user data is taking up too much storage

Okay, I do save a lot of bookmarks. But I'm not sure how they would ever add up to more than a gigabyte of user data. I already cleared my cache, and there's still 1.37 G… (read more)

Okay, I do save a lot of bookmarks. But I'm not sure how they would ever add up to more than a gigabyte of user data. I already cleared my cache, and there's still 1.37 GB of "user data". The Firefox app doesn't seem to have a way to display a menu selection where I can get it reveal the contents of my "user data", or UD. Interestingly, my UD on my other devices is also gigabytes in size, across devices newer and older devices, and even desktop on Mac OS.

I am loath to delete my UD on my devices without knowing exactly what I'm erasing. And in the app, regarding the bookmark function itself, it seems that all bookmarks are stored locally on the device that they are created on. It's nice that with the sync function in the desktop app that all my bookmarks across all my devices can be ACCESSED using my desktop browser. But to SAVE, those non-local bookmarks would need to be manually opened in my desktop Firefox browser and then re-bookmarked to actually be backed up. Currently, as it stands, if I lose the device or clear the UD, I lose the bookmarks. I verified this situation using my desktop Firefox browser, which shows the root directory of bookmarks which are not locally stored in the desktop Firefox browser as "_other". And, interestingly, even with sync on across all my devices, I still can only see locally stored bookmarks on my cell phone devices; I can only see all synced bookmarks using my desktop Firefox browser.

So what I need to know is, does there exist a good way to quickly save bookmarks from, say, cell phone devices to a desktop version of Firefox, with hard drive space. And, I would also like to know how to access all the data in the UD part of the mobile device and desktop apps, so that I know what data the app is saving, and therefore, what I want to keep and what I want to delete.

Open

我的网站被识别为欺诈网站

我是yyc2.dpdns.org的管理员 我的域名及其子域(例如https://chat1.yyc2.dqdns.org)在使用Firefox访问时被识别为欺诈网站,其他浏览器暂时还可以访问。 我已经向google安全浏览团队发了表单,但那看起来非常不靠谱。 恳请各位帮帮我,谢谢! … (read more)

我是yyc2.dpdns.org的管理员 我的域名及其子域(例如https://chat1.yyc2.dqdns.org)在使用Firefox访问时被识别为欺诈网站,其他浏览器暂时还可以访问。 我已经向google安全浏览团队发了表单,但那看起来非常不靠谱。 恳请各位帮帮我,谢谢!

Open 1 40

having trouble saving bookmarks to the correct page

The help has told me to press the 3 lines and go from help to troubleshooting, there is only the help option which does not lead to troubleshooting so i am unable to go a… (read more)

The help has told me to press the 3 lines and go from help to troubleshooting, there is only the help option which does not lead to troubleshooting so i am unable to go any further and bookmarks continue to be saved by default in travel which i cannot alter to the correct folder

Open 70

please remove bookmark counter

Please add a bookmark setting to remove the counter in bookmark folders. Better still just remove it all together. It has made bookmarks harder to find and doubles the s… (read more)

Please add a bookmark setting to remove the counter in bookmark folders. Better still just remove it all together. It has made bookmarks harder to find and doubles the screen I have stuck to version 143.0 to avoid this

Open 1 10

Firefox Android: Copy URL

hi. how can i copy or cut the URL from the address bar?? There is no pop-up, drop down ? All other browsers can do this. and also the whole text in the bar seems not to b… (read more)

hi. how can i copy or cut the URL from the address bar?? There is no pop-up, drop down ? All other browsers can do this.

and also the whole text in the bar seems not to be selected.

Solved Archived 3 219

changing a Firefox Relay to a different email

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone nu… (read more)

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone number and email addresses. I noticed today that the recovery email is a Firefox Relay emails. Is it possible to redirected to my new email address?

Solved Archived 3 318

sync problem

1.syncronising in firefox mobile app is awful if you delete some tab witg your linux firefox it wont syncronise with your phone anymore and wont let you to sync manualy(t… (read more)

1.syncronising in firefox mobile app is awful if you delete some tab witg your linux firefox it wont syncronise with your phone anymore and wont let you to sync manualy(the sync button will freeze) and even do if you dont do anything sync button will freeze and wont sync with linux firefox. when this happen i have to uninstall my firefox and reinstalled it.

Archived 1 406

is it possible to sync Collections

Syncing tabs, passwords are very useful, but it is quite disappointing that there are no available option (during synchronization) to select Collections as well... Or am … (read more)

Syncing tabs, passwords are very useful, but it is quite disappointing that there are no available option (during synchronization) to select Collections as well... Or am I missing some obvious way to do that ?

Archived 1 200

Android ver. of Firefox kills Youtube (Premium) and Youtube Music (Premium) run in background

I have only 4GB RAM and that can be an additional factor that causes this issue. When I listen to Youtube Premium in the background (with video window hidden) and switch … (read more)

I have only 4GB RAM and that can be an additional factor that causes this issue. When I listen to Youtube Premium in the background (with video window hidden) and switch to Firefox, Youtube Android App is killed. Same thing happen with Youtube Music from time to time. For Youtube, I can workarund this issue by keeping video in Picture-in-Picture (PIP) mode.

Archived 2 458

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as per … (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj
Solved Archived 5 318

Firefox uses wrong fonts for certain symbols on Xiaomi phone

When reading Wikipedia pages such as https://en.wikipedia.org/wiki/Standard_model_(set_theory), symbols like "∈" are rendered in a font that looks ugly. I thought this wa… (read more)

When reading Wikipedia pages such as https://en.wikipedia.org/wiki/Standard_model_(set_theory), symbols like "∈" are rendered in a font that looks ugly. I thought this was a problem with my Xiaomi phone, but I just found out that my system browser renders the page correctly.

I want to upload screenshots but the page seems to be stuck with the prompt "Uploading "1000003213.jpg"...", so I am going to submit this first and try to add the screenshots later.

Archived 3 210

Autofill in Android 14 not happing despite all possible settings

Login Autofill in Android 14 not happinging despite all possible settings. I found. Google only gets to do it. Any ideas on how to yank it loose, so Firefox gets it? Fire… (read more)

Login Autofill in Android 14 not happinging despite all possible settings. I found. Google only gets to do it. Any ideas on how to yank it loose, so Firefox gets it? Firefox is set as the default. Autofill app.

Archived 2 307

Android sync data issue

I was thinking use clear data to free up some space for my storage, so I sync with sync 0 min ago display. I log back in, everything disappear. Little stressed. Anyway to… (read more)

I was thinking use clear data to free up some space for my storage, so I sync with sync 0 min ago display. I log back in, everything disappear. Little stressed. Anyway to get back my data?


Other info: Before press sync, did display sync 3 min ago, after press sync, display sync 0 min ago

Account only use on Android, doesn't sync to other device

Archived 1 259

Collections not showing on homepage

Hello, due to problems with the Firefox Beta (for Android), I switched to the stable version. However, with this version I also encounterd some problems, mainly regarding… (read more)

Hello, due to problems with the Firefox Beta (for Android), I switched to the stable version. However, with this version I also encounterd some problems, mainly regarding the homepage: In the beta version collections are displayed (at the bottom) of the homepage. In my stable version, I cannot see the collections at all. I can still add sites to collections, and when doing so, all my collections are shown but I don't know how to access them. I could not find anything about it in the settings. Is this the regular behavior? If not, how can I change it?

Best regards

Archived 4 396

default browser

Hello Firefox Support Team, Thank you for providing such an excellent browser, free of charge and without advertisements. I am experiencing an issue on my Samsung J5 runn… (read more)

Hello Firefox Support Team,

Thank you for providing such an excellent browser, free of charge and without advertisements.

I am experiencing an issue on my Samsung J5 running Android 5. When I try to set Firefox as the default browser, I am redirected to an information page. While helpful, it does not mention that Firefox cannot be set as the default browser on Android versions below 8.

It would be clearer if this limitation were explicitly stated on that page.

Thank you for your attention, and best regards to the entire Firefox team.

Solved Archived 3 238

chewy.com wont load

I cant even see Chewy's page. Just stays white. They told me they no longer allow Firefox to access their website. They told me to use Chrome or Edge. Obv they want more … (read more)

I cant even see Chewy's page. Just stays white. They told me they no longer allow Firefox to access their website. They told me to use Chrome or Edge. Obv they want more personal data.

I have Proton VPN (i tried different servers and even disconnected). I run several blocking extensions incl User Agent Switcher. I tried a Chrome or IE string. Still cant even see the website.

I really dont want to give them more data. I've had no problems for years. Anyone else? Thanks.

Archived 2 157