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ckearing data

Just a question. When I clear the browsing data I always use the same options and clear from 12AM. The result is I have anywhere from 12-22 MB of remaining data. Why is t… (read more)

Just a question. When I clear the browsing data I always use the same options and clear from 12AM. The result is I have anywhere from 12-22 MB of remaining data. Why is there a difference?

Asked by arejfour 3 hours ago

issue regaurding grouped tabs

Ill listen to some music in a tab, then ill pause it, go do something else, then randomly after a long time, an hour or 2 it will resume itself after the tab being in tha… (read more)

Ill listen to some music in a tab, then ill pause it, go do something else, then randomly after a long time, an hour or 2 it will resume itself after the tab being in that closed group for so long

Asked by Sarah O'Brien 6 hours ago

Password and usernames that are saved in the login forms of visited websites

Hello ! How can I retrieve password and usernames that are saved in the login forms of visited websites ? I know how to see "password and login" in Mozilla s… (read more)

Hello !


How can I retrieve password and usernames that are saved in the login forms of visited websites ?

I know how to see "password and login" in Mozilla settings (Private life & Security / Saved Passwords).

But on some websites, the connection to my account is automatic : password and usernames are saved in the login forms (like cookies may be ?), and they are not present in Mozilla setting and Saved Passwords.

I didn't find anything in the web on my request.


Is it possible te recover this recorded data ?

Thank you by advance.

Asked by rla7 1 day ago

Last reply by Denys 7 hours ago

  • Locked

Account recovery

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Window… (read more)

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

Asked by cotkote831 18 hours ago

Last reply by Denys 7 hours ago

How to restore tabs and groups of tabs

I had a ton of saved tabs and groupings of tabs. I closed what I thought was my only open Firefox window then downloaded and installed the most recent Windows update. Whe… (read more)

I had a ton of saved tabs and groupings of tabs. I closed what I thought was my only open Firefox window then downloaded and installed the most recent Windows update. When I rebooted, I did not realize I had left a Firefox window open with a single tab. That Firefox became my default and I lost all the tabs I had. Is there any way to get those tabs back? The tabs I had yesterday, 1/22/2026 are the ones I need.

Asked by pam-raby 13 hours ago

Last reply by jonzn4SUSE 12 hours ago

Dell command updated now Firefox won't open on W11

Dell installed a command update and immediately afterwards, Firefox would no longer open, either from the taskbar icon or from settings/apps. I just get a couple of secon… (read more)

Dell installed a command update and immediately afterwards, Firefox would no longer open, either from the taskbar icon or from settings/apps. I just get a couple of seconds of the blue cycle icon and then nothing, no error message, just nothing. I did download/install repeatedly but I don't get beyond the download screen - as soon as it's 100% downloaded, that's it, no welcome window, nothing. Thanks

Asked by ncoohill1 18 hours ago

Last reply by jonzn4SUSE 15 hours ago

you must log in to this networkbefore you can access the internet.

Why am I seeing this message on windows 11 and not on my windows 10 machine. I am still using th internet on both machines on the same network but you tube on W11 is cons… (read more)

Why am I seeing this message on windows 11 and not on my windows 10 machine. I am still using th internet on both machines on the same network but you tube on W11 is constantly having to be refreshed. BRAVE works fine.

Asked by Paul Faruga 22 hours ago

Last reply by jonzn4SUSE 16 hours ago

Why'd the settings stop working for search to stay in search?

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar. browser.newta… (read more)

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is still set to false. Keyword.enabled is still set to false.

I see a couple of site references to browser.fixup.alternate.enabled, but it doesn't exist.

How do I get FF back to proper search in the search bar?

Asked by ithinktfiam 1 day ago

Last reply by TyDraniu 18 hours ago

Техническая проблема

Здравствуйте. Внезапно не стала работать игра. Ничего не меняла в настройках Всё работало корректно. Как обычно закрыла страницу игры, потом открыла через несколько минут… (read more)

Здравствуйте. Внезапно не стала работать игра. Ничего не меняла в настройках Всё работало корректно. Как обычно закрыла страницу игры, потом открыла через несколько минут и ничего не работает. вышло сообщение, что на скрине. Прошу помочь, пожалуйста. В Гугл браузере игра работает. однако. мне удобно в вашем браузеое.

Asked by Oksana 19 hours ago

Missing sync data

Dear Support, Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to m… (read more)

Dear Support,

Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to my browser history, tabs etc. Today I've formatted my PC to switch from win 10 to win 11 and logged into firefox as usual, but after trying to Sync nothing happens. My tabs, my history, everything is empty for some reason and I cannot find my original device (the one from a few hours ago connected in win 10) in my connected devices list either.

Please help me, my whole life is in that sync :(

Best Regards, Peter

Asked by ghjtzuyxc 2 days ago

Last reply by ghjtzuyxc 2 days ago

audible bell tones ONLY produced with Firefox

No other browser or software is behaving as Firefox regarding playing a tone if I select a menu pull down or Right click on a tab etc. The answers regarding Sounds from … (read more)

No other browser or software is behaving as Firefox regarding playing a tone if I select a menu pull down or Right click on a tab etc.

The answers regarding Sounds from the internet do not correct this as I've already disabled Windows tones. This is specfic to Firefox only. I've tried shutting off extensions and restarting the browser in safe mode or troubleshoot mode. The browser still plays tones with mouse clicks. If I silence Mozilla with my windows area then I can't listen to video audio such as youtube. Toggling audio off and on is annyoing and was never necessary before. This is must be a software issue within the browser.

Why the tones have suddenly begun when they never have before is a mystery. I don't get tones anywhere else.

I can't believe Firefox doesn't have a simple toggle within it's own software. It needs one now.

Asked by kevinp5571 21 hours ago