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I Can't Put Bookmarks on the Bookmarks Toolbar

I just bought a new computer with Windows 11 and downloaded the latest version of Firefox. I have the Bookmarks Toolbar set to always show and it is showing, but I canno… (read more)

I just bought a new computer with Windows 11 and downloaded the latest version of Firefox. I have the Bookmarks Toolbar set to always show and it is showing, but I cannot drag bookmarks to the toolbar. Nor can I create folders on the Toolbar. I can drag bookmarks and create folders in the Bookmarks Toolbar in the Bookmarks drop down menu, but they do not show up on the Toolbar itself. Help please.

Asked by rsrosenberg54 2 days ago

Answered by rsrosenberg54 2 days ago

  • Solved

pressing any key on the keyboard while in browser causes taskbar to pop in and out

My cat walked across the keyboard, and now when I press any key on the keyboard it makes the browser pop in and out of full screen. Is there a way to fix this? I have tri… (read more)

My cat walked across the keyboard, and now when I press any key on the keyboard it makes the browser pop in and out of full screen. Is there a way to fix this? I have tried the refresh and this did not work

Asked by Inkeri 2 days ago

Answered by jscher2000 2 days ago

  • Solved

All my pages went to dark mode after the last update

I always used a theme that is dark on the top side (tab area), after the last update, all pages went on darkmode without me making any change, google search, twitter, wha… (read more)

I always used a theme that is dark on the top side (tab area), after the last update, all pages went on darkmode without me making any change, google search, twitter, whatsapp web, even the initial firefox page. The only way to turn that off is to deactivate my theme. I dont want my browser to be entirely on dark mode. How can I roll back this change?

Asked by dieguitocinti 1 week ago

Answered by jscher2000 1 week ago

  • Solved

If you're a userChrome.css user and your tab height increased on 96.0.2...

If you use userChrome.css to customise the tab toolbar, you might see the height of the tabs increase with Firefox 96.0.2. For me the fix was to add an entry to userChro… (read more)

If you use userChrome.css to customise the tab toolbar, you might see the height of the tabs increase with Firefox 96.0.2. For me the fix was to add an entry to userChrome.css:

   #tabbrowser-tabs:not([secondarytext-unsupported]) .tab-label-container {
     height: initial !important;
   }

This counteracts a change in 96.0.2 which sets the height of that element to 2em.

Asked by pg_78 2 days ago

Answered by cor-el 2 days ago

  • Solved

Change of background colour

Firefox update has changed my background colour without my permission and due to failing eyesight I can barely read anything. I have tried to change the background colou… (read more)

Firefox update has changed my background colour without my permission and due to failing eyesight I can barely read anything. I have tried to change the background colour as per instructions but it will not revert to my original setting

Asked by hbaird38 4 days ago

Answered by FredMcD 3 days ago

  • Solved

Certain websites appear in some sort of "dark mode" when dark themes are enabled

I've been using Elijah Lopez's Matte Black (Red) theme for months. Recently, I think because I added the ClearURLs extension or some other change, certain websites enter … (read more)

I've been using Elijah Lopez's Matte Black (Red) theme for months. Recently, I think because I added the ClearURLs extension or some other change, certain websites enter some sort of "dark mode" when accessed.

Websites that do this include Twitter, an independent blog, and Youtube.

The website appears normally with the default light theme enabled. In the second photo, the website appears in the "dark mode" with the black Firefox theme enabled.

I have deleted cookies and cache, reinstalled Firefox, and reinstalled Extensions. I think this problem only occurs with dark themes, and nothing else. The moment I change to dark theme, the problem comes back. It is strange because the dark theme was working just fine for months until recently.

How can I keep the dark theme, preferably the same Elijah Lopez's dark theme, while using websites normally and not in this weird "dark theme" style adaptation?

Asked by rishiagrawal2002 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Firefox stuck in dark mode with a custom theme

I have been using the same custom theme for the past 3 years or so on both my windows 10 pro and dual boot Ubuntu 20.04. Recently, my windows 10 pro firefox started going… (read more)

I have been using the same custom theme for the past 3 years or so on both my windows 10 pro and dual boot Ubuntu 20.04. Recently, my windows 10 pro firefox started going into dark mode all of a sudden without me changing ANYTHING. The system theme and everything else stays the same. Then about 5 days later, my Ubuntu 20.04 firefox started to inherit this stupid dark mode as well. I have tried _ setting ui.systemUsesDarkTheme to 0 (number value) in about:config _ Changing to other custom color themes, and they all went into dark mode. _ Refresh Firefox _ Reinstall Firefox

When I went into "Ads on & theme" tabs, changing to system theme, it picks up the white theme mode. But Youtube webpage system theme mode pick up the dark theme mode.

Asked by Hekate 3 days ago

Answered by jscher2000 3 days ago

  • Solved

I now have "old firefox data" files on my desktop. I appear to have lost all of my data on the browser after an update. How do I restore the files?

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have di… (read more)

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have disappeared in the browser. How do I restore them?

Asked by t.hankinson 3 days ago

Answered by jscher2000 3 days ago

  • Solved

Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 2 months ago

Answered by K_E_BETSCH 1 month ago

  • Solved

Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (read more)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Firefox takes too long to load any page but in private mode is ok!

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it m… (read more)

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it makes more than 1 minute. If i close mozilla and open it again, the first tab ok the rest it's a disaster In private mode it's ok! I checked google chrome and it's also ok!

Asked by spartakooss 6 days ago

Answered by spartakooss 4 days ago

  • Solved

a web page won't populate, it just stays blank

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1 If I go to this site using Chrome there … (read more)

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1

If I go to this site using Chrome there is no problem. It displays the data appropriately

Asked by wd5hyq 4 days ago

Answered by cor-el 4 days ago

  • Solved
  • Locked

Google, Microsoft Outlook

I am not able to access Google Mail and other related Google apps. Also, I am not able to access Microsoft Outlook. I get this message: Secure Connection Failed An erro… (read more)

I am not able to access Google Mail and other related Google apps. Also, I am not able to access Microsoft Outlook. I get this message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by jamesmjohnson1959 4 days ago

Answered by jscher2000 4 days ago

  • Locked

access denied

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT W… (read more)

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT WORKS IN cHROMEYou don't have permission to access "http://www.kroger.com/signin" on this server.

Reference #18.4539c917.1642616008.68d6efd5

Asked by Mary 4 days ago

Last reply by jscher2000 4 days ago

  • Solved

Startup/home pages

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them. … (read more)

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them.

Asked by deanmaynard 4 days ago

Answered by cor-el 4 days ago

  • Solved

BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and… (read more)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Asked by wheelofiron 4 days ago

Answered by jscher2000 4 days ago