Top navigation bar of LinkeIn suddenly is blank

The top bar of LinkedIn which should display their search bar and several navigation buttons suddenly is showing up blank. I've not added anything new to the browser or d… (read more)

The top bar of LinkedIn which should display their search bar and several navigation buttons suddenly is showing up blank. I've not added anything new to the browser or done anything else that I'm aware of to cause this. I've seen others report this issue in the past. Is there a fix?

Asked by Brian's Personal PC 20 seconds ago

Firefox will not open amazon.com

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days… (read more)

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days. I keep timing out. Other sites do not exhibit problems. Chrome DOES open amazon.com quickly.

Asked by jjjerdee 1 week ago

Last reply by jjjerdee 2 minutes ago

No Video with Supported format and MIME type found

No Video with Supported format and MIME type found is not allowing me to play videos on website. No idea what's the cause of it, I've tried everything from internet tips … (read more)

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.

Asked by Dawid Dettlaff 1 week ago

Last reply by Dawid Dettlaff 14 minutes ago

Spacebar stops working after an hour on Firefox

After I have been using Firefox for about an hour, the space bar stops working. I'm only able to type one word. This happens in all the Firefox boxes where one can type, … (read more)

After I have been using Firefox for about an hour, the space bar stops working. I'm only able to type one word. This happens in all the Firefox boxes where one can type, as well as in Duck Duck Go search box, really any open app. If I quit Firefox and re-open, the problem disappears until another hour has past. I do not have this problem with Safari or Pages, Notes, really any other app I use on my Mac. I am using a 2020 Mac Mini with an M1 chip, MacOS Ventura 13.0.1. My Firefox is up to date 107.0.1(64 bit). I'm using a Logitech K811 keyboard.

Asked by Elliott J Bush 27 minutes ago

PDFs get automatically downloaded despite "Always ask"

This is driving me crazy ... Firefox ALWAYS downloads PDF files to my Downloads, and I do not want this at all. Settings are set to "Always ask" but this gets simply igno… (read more)

This is driving me crazy ... Firefox ALWAYS downloads PDF files to my Downloads, and I do not want this at all. Settings are set to "Always ask" but this gets simply ignored. Please, is there somebody which a solution which actually works? All the suggestions I have seen correspond to the setting I already have. Thank you.

Asked by monika90648 59 minutes ago

OAuth working in Chrome and other browsers but Firefox does not fulfill the requests

Hey there! We have problems with our OAuth authentication in Firefox. There are 4 calls happening (3 Redirects). - Call To Login - Call To Authorize Endpoint - Call To Cl… (read more)

Hey there!

We have problems with our OAuth authentication in Firefox. There are 4 calls happening (3 Redirects).

- Call To Login - Call To Authorize Endpoint - Call To Client SignIn - Call To Client Homepage

The expected behavior would be

Login (302) -> Authorize (302) -> Client SignIn (302) -> Client Homepage (200)

This works in a few tested browsers. In Firefox the first three calls appear simultaneously without a status code in the network tab and the page keeps loading. After about 75 Seconds the page loading stops and the three status codes (302, 302, 302) appear. But the fourth request is missing in the network tab. (See attached images - Firefox is dark, Chrome is white)

I have redacted HAR files of both Firefox and Chrome if that helps.

Any idea why Firefox behaves like that?

Thank you for helping! Best, Chris

Asked by Chris6077 1 hour ago

Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (read more)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 3 hours ago

Last reply by mike.glover_1 1 hour ago

Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.in… (read more)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 4 days ago

Last reply by ProfessorLayman 1 hour ago

Gah your tab crashed happening on version 107 frequently.

Gah your tab crashed happening on version 107 frequently. Very annoying and I have gone through FFX Refresh. NO Change. Windows 10 64bit. Malwares is enabled and I have … (read more)

Gah your tab crashed happening on version 107 frequently. Very annoying and I have gone through FFX Refresh. NO Change. Windows 10 64bit. Malwares is enabled and I have Norton 360 running. There don't seem to be any solutions listed even though more than 42 posts having this problem, some since level 88! I usually have about 4 tabs open including Google calendar and Google contacts. Sometimes selecting a link from Thunderbird email just results in a blank page with the correct URL showing but page loading not completing. At other times clicking a link in one tab results in a new tab that then hangs the same way. At that stage, clicking on the other open tabs (Calendar etc) gives the Gah message. The only way to recover seems to be to stop and start FFX. Clicking on the buttons in the error message (Close Tab / Restore Tab) does nothing at all.

A solution would be welcomed.

Asked by jhjones 4 hours ago

Last reply by Paul 1 hour ago

Firefox won't open links in documents that I click on

Since the last update, when I click on a link in a document, Firefox opens my home page in a new tab instead of the link that I clicked on. I've never seen this with Fire… (read more)

Since the last update, when I click on a link in a document, Firefox opens my home page in a new tab instead of the link that I clicked on. I've never seen this with Firefox before. What's causing this, and how can I fix it? (It's enough to make me abandon Firefox altogether.)

Asked by jackthoward 2 hours ago

Login problems at https://www.nsandi.com

Am I alone having difficulty logging in to (UK savings bank) https://www.nsandi.com, since they introduced two-factor authentication? 1. I go to the login screen https://… (read more)

Am I alone having difficulty logging in to (UK savings bank) https://www.nsandi.com, since they introduced two-factor authentication?

1. I go to the login screen https://secure.nsandi.com/thc/policyenforcer/pages/loginB2C.jsf?chainingAction=true&MENU=true&forceLogin=true&q=54676c38-933e-46dd-90a7-7c8a5127a983&p=aa69b759-9e91-4f76-b9be-329d0f9685be&ts=1670588750&c=nsandi&e=nsisecure&rt=Safetynet&h=e4eb2ce3d2ca79deee6728fa3ba9fe55 which prompts me for my account details. 2. There's an "Accept cookies?" pop-up; I click reject all cookies. 3. I enter my login details. 4. There's an "Accept cookies?" pop-up; I click reject all cookies. 5. It takes me back to the login screen which prompts me for my account details. 6. I enter my login details. 7. I get a JSON error message {"error":"ERROR_DURING_DEVICE_REVOKE","errorDescription":"ERROR_DURING_DEVICE_REVOKE"} on what looks like a Firefox diagnostic screen; the "headers" tab shows this:

X-Firefox-Spdy: h2 cache-control: no-cache, no-store, max-age=0, must-revalidate content-encoding: gzip content-security-policy: frame-ancestors 'self' https://sbp-retail-prd-kyd-b2n-vip.nsi.local; content-type: application/json date: Fri, 09 Dec 2022 12:16:52 GMT expires: 0 pragma: no-cache referrer-policy: no-referrer-when-downgrade server: nginx strict-transport-security: max-age=31536000;preload x-cdn: Imperva x-content-type-options: nosniff, nosniff, nosniff x-frame-options: SAMEORIGIN, SAMEORIGIN x-iinfo: 5-7620738-7622339 PNYN RT(1670588150185 61257) q(0 0 0 -1) r(1 1) U6 x-xss-protection: 1; mode=block, 1; mode=block, 1; mode=block

Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8 Accept-Encoding: gzip, deflate, br Accept-Language: en-GB,en;q=0.7,eo;q=0.3 Connection: keep-alive Content-Length: 1182 Content-Type: application/x-www-form-urlencoded DNT: 1 Host: auth.nsandi.com Origin: https://auth.nsandi.com Referer: https://auth.nsandi.com/api/ta/checkDevice Sec-Fetch-Dest: document Sec-Fetch-Mode: navigate Sec-Fetch-Site: same-origin Sec-GPC: 1 TE: trailers Upgrade-Insecure-Requests: 1 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0

8. I click the refresh/reload button 9. There's an "Accept cookies?" pop-up; I click reject all cookies. 10. The "Add trusted device" screen lets me choose a phone number to receive a one-time password. 11. There's an "Accept cookies?" pop-up; I click reject all cookies. 12. I receive the one-time password via text and enter it. 13. There's an "Accept cookies?" pop-up and (beneath it) a "Securing your browser ... please wait..." screen, which eventually is replaced by the "Your accounts screen". 14. I click reject all cookies and FINALLY I'm able to view my nsandi.com account details !

So there seems to be two issues i. The need to enter my login details twice, and then reload the page on receiving JSON "ERROR_DURING_DEVICE_REVOKE" ii. The fact that every step along the way, I get the same "Accept cookies?" pop up - surely having told it my cookie preferences it shouldn't be asking again and again and again...

Because the login dialogue takes me to three different URLs: https://auth.nsandi.com https://secure.nsandi.com https://www.nsandi.com ... I wondered if Firefox's "Enhanced Tracking Protection" was interfering with communication between them (via the browser, during the login process). So I added all three to "Exceptions for enhanced tracking protection". But that didn't make any difference.

My work-around is to login using the Microsoft Edge browser. But it's a pain to having to remember to use my non-preferred/non-default browser for this one account.

Asked by wgtwalker 2 hours ago

Firefox Account - how to remove account with Authenticator 2-stage security

Hi, how to remove an old account? I can't logon due to setup Authenticator and I have no possibility to set-up it again. I was able to change password, but I cannot logo… (read more)

Hi,

how to remove an old account?

I can't logon due to setup Authenticator and I have no possibility to set-up it again.

I was able to change password, but I cannot logon. How to pass thru that step? I have confirmation email regarding two-stage authentication sent 29 JUN 2020 08:36AM, but I did not save any data for recreation of Authenticator setting (eg QR-code image).

Is there any way to recover my original login? I have recovery code (if there is a possibilty do switch-off second stage)... I might recover my account.

Kind regards Pawel

Asked by p_firefox 3 hours ago

Copying add-on data from one PC to another.

Is there a way to copy add-on data from one PC to another? I'm in the process of switching to Linux and I don't want to lose the data from one add-on specifically, Feedbr… (read more)

Is there a way to copy add-on data from one PC to another? I'm in the process of switching to Linux and I don't want to lose the data from one add-on specifically, Feedbro.

I've considered copying my whole profile, but there is a glitch I've been stuck with for a while now and I think a fresh profile would be a good idea.

I know Feedbro can export feed subscriptions, but I want to keep ALL the data, not just the subscriptions.

Asked by jhn860 3 hours ago

Firefox not showing on volumemixer and not playing any sound.

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worke… (read more)

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worked but that did not help, so i am out of ideas and I would like to keep jusing the browser.

Thanks

Asked by Aid 3 days ago

Last reply by Aid 3 hours ago

How to make the scroll bar disappear

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an op… (read more)

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an option that takes that away easily.

I don't think it is any of my extensions causing this, and I don't think it's an option in Firefox to remove the scroll bar.

Please help if possible! It doesn't disappear even when I'm watching videos on fullscreen.

Thank you.

Asked by moon_613 5 hours ago

Firefox reset itself back to original state as if I just downloaded it

I have been using Firefox for many years. I always use the most current version, and have it set to check for automatic updates. My computer is current, 10th gen Intel wi… (read more)

I have been using Firefox for many years. I always use the most current version, and have it set to check for automatic updates. My computer is current, 10th gen Intel with RTX 3060 graphics card, 1 TB SSD drive, etc. I just loaded up my Firefox and I got a blank screen, and EVERYTHING was deleted, including the 367 bookmarks I have over the last two years, and all my settings!!! I regularly use Revo Unistaller Pro, but this NEVER does anything like what I experienced, only clears cache, cookies, etc etc. I have been using that program for years also, with no issues like this. So it is puzzling to me what just happened. I literally lost ALL my progress in Firefox for the last two years! How did this happen?!?!?

Asked by Ernie M 10 hours ago

Last reply by Ernie M 6 hours ago