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adding new account with proton mail didn't work

I tried to add a new account with PROTON mail and it didn't accept it. Can it be done? Is there a problem? The goal is to have 2 accounts and not just one. Can you fi… (read more)

I tried to add a new account with PROTON mail and it didn't accept it. Can it be done? Is there a problem? The goal is to have 2 accounts and not just one. Can you fix it?

Asked by Trevor Apple Cherry Larson 7 hours ago

Changing from POP to IMAP with existing e-mail name

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thund… (read more)

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thunderbird desktop forum to change also my phone settings from POP3 to IMAP. I was told in order to do that I needed to create a new account first and then delete the old account.

However, when I go into server settings and I put in my e-mail address from my desktop, it states "e-mail address already in use". Clearly I do not want to create a new e-mail address - just use the same e-mail address that is on my desktop so that I can access e-mails on my phone that appear on my desktop. Help please!

Asked by zbadger 4 days ago

Last reply by zbadger 1 day ago

changes in account settings do not save after closing thunderbird. when re-opening the setting are back to previous

changes in account settings do not save after closing thunderbird. when re opening the setting are back to previous settings. In particular is the "attach the signature… (read more)

changes in account settings do not save after closing thunderbird. when re opening the setting are back to previous settings.

In particular is the "attach the signature from a file check box and the file path in that field. changing the file....works as long as program is open. same with the check mark on or off....but as soon as you close the program and open it again the check mark is back on and the same old file name and path are there.....even if I delete the file completely from the computer...

Asked by Ryan Booms 1 day ago

Unable to access email account

I'm unable to access one of my email accounts on Thunderbird. I put in all the correct settings multiple times and it keeps telling me I must have the wrong configuration… (read more)

I'm unable to access one of my email accounts on Thunderbird. I put in all the correct settings multiple times and it keeps telling me I must have the wrong configuration.

Asked by tmccarter 2 days ago

How to stop synchronization between Thunderbird and Yahoo Mail

Hello...I'm currently having a problem with Yahoo Mail having too many messages in the account, and as a result, I cannot receive new mail in my Yahoo account. It was su… (read more)

Hello...I'm currently having a problem with Yahoo Mail having too many messages in the account, and as a result, I cannot receive new mail in my Yahoo account. It was suggested to use Thunderbird to download everything from my Yahoo Mail account. I've downloaded Thunderbird, set up the server parameters as instructed, and it appears to have downloaded (synchronized) everything just as it appears in my Yahoo Mail account, via iMap. I would like to currently (temporarily) stop Thunderbird from downloading and synchronizing with my Yahoo Mail account so that I can sort through and delete/save/organize what's been downloaded into Thunderbird, and delete everything in my Yahoo Mail account so that I can resume receiving new mail messages in my Yahoo Mail account. I like the Thunderbird app so far and am considering using it as a one stop app for all of my online email accounts...Yahoo, Gmail, etc. I apologize for taking up time and space for this question, as I'm presuming it's something pretty simple to do, but for some reason, I'm just not seeing how to do this in Thunderbird Settings. Can someone please guide me on how to do this? I used iMap to download/synchronize my Yahoo Mail with Thunderbird. Thanks in advance!!

Asked by jbchylln 1 week ago

Last reply by jbchylln 4 days ago

Sending an email fails.

Good morning. Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one… (read more)

Good morning.

Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one of my accounts. When I try to send a message, a message appears: enter the password for the user... Entering the password doesn't help, and another message appears asking me to contact the network administrator. I contacted them, but they didn't find the cause of the problem, but they suggested changing the password, which I did, and reinstalling Thunderbird, which I didn't do for fear of losing all my email. Changing the password helped for maybe two weeks, and then the problem started all over again. The problem only affects one email address and only on one computer. Sending messages from that address on Android works without any problems.

Problem 2. I installed Thunderbird on my Android phone and encountered a problem when adding two accounts: the first installed without a problem, but I can't install the second one because every time I try, I get a message that the incoming mail server check failed - unknown error 42.

Problem 3. I'm trying to install the program on my second phone - it downloads 99% from the Google Play Store and that's it.

Is there any way to solve these problems, or should I change my email program? Best regards, Andrzej Witkowski

Asked by Andrzej Witkowski 2 months ago

Last reply by Andrzej Witkowski 6 days ago