Websites are not opening the first time

Hi, I have noticed that quite often web sites are not opening the first time and FF reports broken connection. Refreshing or trying the second time helps - sites open ve… (read more)

Hi,

I have noticed that quite often web sites are not opening the first time and FF reports broken connection. Refreshing or trying the second time helps - sites open very quickly.

What may be the problem?

I am using the most recent version on Windows 11 24H2. This behavior appeared about a week ago. I have reinstalled FF but it didn't improve anything.

Thanks!

Asked by Mikhaila 6 hours ago

cant log in

RoBoform sent me a notification that my master password may have been compromised and advising me to change my master password. I did change my master password, and now … (read more)

RoBoform sent me a notification that my master password may have been compromised and advising me to change my master password. I did change my master password, and now RoBoform won't accept either my old or new master password, so the app becomes unusable. How can I fix this?

Asked by pinckpat 6 hours ago

connection to websites

It won't let me connect to websites due to "Did Not Connect: Potential Security Issue" However, I am certain that it's a mistake, because the websites that I'm unable to … (read more)

It won't let me connect to websites due to "Did Not Connect: Potential Security Issue" However, I am certain that it's a mistake, because the websites that I'm unable to connect to are https://web.whatsapp.com/ https://www.instagram.com/ and other trusted websites. For youtube it shows that I'm offline, although I'm connected to the internet. This problem may be due to recent issues related to my internet provider and/or router, because I also have issues with discord app as well as some game clients(Jagex, Blizzard, for example).

Asked by Nikola123 8 hours ago

strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stra… (read more)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Asked by bill 1 week ago

Last reply by bill 8 hours ago

Firefox has ceased to run and will not re-install

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Wi… (read more)

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Win 12 without problems. That is until last week, when I can only assume the Tuesday udates ( MS) has created havoc. I would appreciate any assistance as I am not fond of MS Edge, or Google Chrome. Dave Hickman.

Asked by dch1950 13 hours ago

Last reply by dch1950 9 hours ago

Loss of Local Folders on upgrade to Windows !!

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show t… (read more)

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show the folders. I did the same upgrade a month ago on a laptop (Windows 10 Pro to 11), no problems. I didn't externally back up the messages as I am a dinosaur and don't know how, but at least they are still on the hard drive. Thousands of them though so I need the local folders back. Tried all the fixes I can find on the Community Forum, without success. Can anyone help please? Bob

Asked by bob246 6 days ago

Last reply by bob246 10 hours ago

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 3 days ago

Last reply by w.preiser 10 hours ago

Reappearance of Blank Pages of 8 Grids under Recent Activity

Dear Firefox Team, It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared … (read more)

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Mr. Topaz Chiu

Asked by Mr. Topaz Chiu 4 days ago

Last reply by Mr. Topaz Chiu 2 days ago

Double draft folders

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing… (read more)

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing it. Only the draft folder where the subfolders are located can be removed. How do I remove the extra draft folder. Thanks in advance for your help.

Asked by Bruno Nissen 1 day ago

Last reply by Bruno Nissen 13 hours ago

how to remove adblockers for Soundaryalahari All Shlokas Meaning &

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can downloa… (read more)

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can download the content

Asked by Ramanath Sabhapathy 14 hours ago

Firefox browsers keep signing me out of my Mozilla account

Hi, Every time I restart my Firefox browsers they will sign me out of my Mozilla account. I can see the email address associated with my account and 'Account disconnecte… (read more)

Hi,

Every time I restart my Firefox browsers they will sign me out of my Mozilla account. I can see the email address associated with my account and 'Account disconnected'. I have to go through the process again every time I use it. I am using default privacy & security settings.

I am using :

140.3.1esr (64-bit) on Debian Trixie 143.0.4 (aarch64) on MacOS Tahoe 26.0.1 143.0.1 (64-bit) on OpenSuse Tumbleweed 20250929

Can you please help me resolve this?

Asked by jes.nicholson 16 hours ago

Empty Trash/Compact driving me crazy - "The messages could not be moved or copied to folder xxxxx because writing to folder failed. To gain disk space, from the file menu, first choose Empty Trash, and then choose Compact Folders, and then try again."

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm… (read more)

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm now down to 7,634 in my Inbox and 4,965 in my Sent folder. I've allocated 2 weeks for this process and found that it's taking me about 3 hours per day to meet my daily goals. I'm finding that I'm spending at LEAST half the time responding to "Empty-Trash/Compact-folders" requests. There are times I can delete 50 e-mails at a time without getting a request. Other times I will try to delete ten e-mails and get the request. With the old version of Thunderbird I could literally delete hundreds of e-mails at a time. Can you help? Russ Bukwa Yardley, PA ps. I have intentionally given you specific numbers. Based on my software- and test-engineering experience, I speculate you need to create a stress test to solve this nagging problem.

Asked by newdayrj 4 months ago

Last reply by newdayrj 17 hours ago

Can't sync my bookmarks to my laptop computer

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except t… (read more)

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except that the Firefox bookmarks were installed and only work in the private browsing window. When I start Firefox normally, the window that opens does not have the bookmarks, and even if I enter a web address manually in this window, it will not connect. I can choose "New window" in the drop down menu and that window will have the bookmarks, but still will not connect. The only way to get the bookmarks and also be able to connect to the internet is to choose "New private window" from the drop down menu. The problem with that is that there have been occasions when I have had a need to examine my browsing history, which I can't do since Firefox doesn't save the history when in private window mode. I have tried the procedure to sync bookmarks, history, etc., but the procedure is somewhat confusing and didn't work for me. Can you simplify the procedure for me? Thanks, John Blakley

Asked by jblakley4469 18 hours ago

Last reply by jblakley4469 17 hours ago

Firefox Context Menu - Unwanted Navigation Images are Showing Again

Hi All, I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu op… (read more)

Hi All,

I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu options...

/* Content Area Context Menu - Navigation Vertical Text */
#context-navigation,
#context-navigation > menuitem{
  flex-direction: column !important;
}
/* hide images */
#context-back image, #context-forward image,
#context-reload image, #context-stop image,
#context-bookmarkpage image{
   display: none !important;
}
/* show text labels */
#context-back:after, #context-forward:after,
#context-reload:after, #context-stop:after,
#context-bookmarkpage:after{
   content: attr(aria-label) !important;
   margin-inline-start: -19px !important; /* this pushes navigation text items to left, aligned with other menu items below */
}


It worked up until a couple of versions ago, but something has changed, and my CSS is now broken, and those navigation icons are back.

My context menu now looks like the attached image below.

Any help with showing only text labels on this menu is appreciated.

Thanks.

Asked by Slouch 2 days ago

Last reply by Slouch 20 hours ago

Spinning circle when attempting to view a news articles

Spinning circle when attempting to view a news articles. Tried other browsers and they all work Ok. My issue it seems with the FireFox browser. Thank you for any help. … (read more)

Spinning circle when attempting to view a news articles. Tried other browsers and they all work Ok. My issue it seems with the FireFox browser. Thank you for any help.

Kevin

Asked by ka2nue2023 1 day ago

Last reply by ka2nue2023 20 hours ago

RECOVER Thunderbird POP3 Account (all messages in the IN BOX & folders are? gone)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderb… (read more)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

Asked by dulca 2 days ago

Last reply by dulca 21 hours ago