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Why do I keep receiving, "Mozilla Firefox not reponding" and continual reloading

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by BJPtap1

BJPtap1
BJPtap1
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For months I have been receiving, "Mozilla Firefox not responding" and almost constant reloading. Restart will stop it for awhile but then it starts again. This has been going on for months.

For months I have been receiving, "Mozilla Firefox not responding" and almost constant reloading. Restart will stop it for awhile but then it starts again. This has been going on for months.

All Replies (2)

Shadow110
Shadow110
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Please update your AMD Radeon HD 8240 Video Card Drivers from the AMD Catalyst Control Panel or from here as you are running old drivers : https://support.amd.com/en-us/download

Please Update Flash Player Version: 27.0.0.170 Emergency Update plus out of date anyways : https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Try this : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes

If no issues found then go to here : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

BJPtap1
BJPtap1 Question owner
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Your information was partially helpful. I still have the same problem but it is not as bad as before. I had Windows Vista before I got windows 10 and it was easy to work with but with windows 10 I am lost.

I do not reset Firefox, I just download another Firefox which works better and takes less time.

Thanks for trying to help me.