Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox does not know Adobe Reader Plugin is latest version. Why?

more options

OS is Windows Vista with all updates. Using Adobe Reader X version 10.1.9. Checking for updates from within the Adobe Reader program generates a message from Adobe that the software up to date, no updates available. Firefox advises Adobe Plugin version 10.1.9 is vulnerable and to update the plugin. Attempting to update from within Firefox connects with the Adobe update site. Attempting to update from within the update site brings up a message from Adobe that the latest software is installed. Please advise.

OS is Windows Vista with all updates. Using Adobe Reader X version 10.1.9. Checking for updates from within the Adobe Reader program generates a message from Adobe that the software up to date, no updates available. Firefox advises Adobe Plugin version 10.1.9 is vulnerable and to update the plugin. Attempting to update from within Firefox connects with the Adobe update site. Attempting to update from within the update site brings up a message from Adobe that the latest software is installed. Please advise.

Chosen solution

The plugin checker site is not able to* store multiple versions of the Adobe Acrobat plugin as the current version. So, with apologies to Windows Vista users, you simply have to ignore what the plugin check site says about that particular plugin and rely on Adobe's in-product updater.

* It could be redesigned to do this in the future, but currently it is not able to do this.

Read this answer in context 👍 4

All Replies (1)

more options

Chosen Solution

The plugin checker site is not able to* store multiple versions of the Adobe Acrobat plugin as the current version. So, with apologies to Windows Vista users, you simply have to ignore what the plugin check site says about that particular plugin and rely on Adobe's in-product updater.

* It could be redesigned to do this in the future, but currently it is not able to do this.

Modified by jscher2000 - Support Volunteer