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online audio and video files are not working

  • 3 replies
  • 8 have this problem
  • 11 views
  • Last reply by philipp

mridul.rocky
mridul.rocky
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i got a plugin for shockwave flash(adobe flash player) i thought it is the latest version so i downloaded it and installed it. Before installing the new flash player i was able hear song online and can watch videos but now both audio and videos are not working.

i got a plugin for shockwave flash(adobe flash player) i thought it is the latest version so i downloaded it and installed it. Before installing the new flash player i was able hear song online and can watch videos but now both audio and videos are not working.

All Replies (3)

philipp
philipp
  • Moderator
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hello, you appear to be using a very outdated version of firefox - please Update Firefox to the latest release as soon as possible and see if this already can address the issue.

mridul.rocky
mridul.rocky Question owner
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thanx for your advise but i got to hav one more problem and that is...i have downloaded the new version setup of firefox but after extracting it stops working and the installation process ends automatically...so please help.

the file that i downloaded had the "Firefox Setup Stub 23.0.1"

philipp
philipp
  • Moderator
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ok, in this case try it with the full installer for your language & system from https://www.mozilla.org/firefox/all/