Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

mac 10.6.8; have firefox 12. also downloaded perhaps too many add ons I do not get. pages I use a great deal no longer load. I want to dis install and re-instal

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by user633449

janeandhound
janeandhound
more options

what I would like to do is simply start over. get rid of the apps I did download and then, with a better understanding of exactly what I am doing, start over. the way things are currently I find this version unusable. I mean, I can't function with things as they are! downloaded apps I think which are beyond me.

don't even know where or how to begin. this is the kind of help I need; what do I do? I need very specific instructions on this. Adblock is fine. not sure if I want Scripts. or Browserprotect. also have Ghostery, enable Javascript, enable/ disable Java, enable/ disable flash, e/ d Silverlight, e/c Cookies, auto load pages, e/d animated images, toggle style, and Firebug 1.7.3. some are likely for web developers which I am not... last one I have would be Translator.

what I would like to do is simply start over. get rid of the apps I did download and then, with a better understanding of exactly what I am doing, start over. the way things are currently I find this version unusable. I mean, I can't function with things as they are! downloaded apps I think which are beyond me. don't even know where or how to begin. this is the kind of help I need; what do I do? I need very specific instructions on this. Adblock is fine. not sure if I want Scripts. or Browserprotect. also have Ghostery, enable Javascript, enable/ disable Java, enable/ disable flash, e/ d Silverlight, e/c Cookies, auto load pages, e/d animated images, toggle style, and Firebug 1.7.3. some are likely for web developers which I am not... last one I have would be Translator.

All Replies (1)

user633449
user633449
more options

The best thing to do is the following:

Update to Firefox 15.0.1 Update Firefox to the latest release

Reset Firefox: Refresh Firefox - reset add-ons and settings

This will update you to a more stable version of Firefox and remove all your add-ons while saving your personal data (bookmarks, etc.)