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Tried all suggestions for removing Babylon - PLEASE HELP. Followed all instructions and still comes back

  • 4 replies
  • 4 have this problem
  • 15 views
  • Last reply by al1cat

I have tried all the suggestions I can find - none work. Happened before and it went after following the suggestions - guess they have found a way to subvert those - can anyone help?? PLEASE

I have tried all the suggestions I can find - none work. Happened before and it went after following the suggestions - guess they have found a way to subvert those - can anyone help?? PLEASE

All Replies (4)

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

also, make sure you go into Start, control Panel, and then uninstall anything realted to Babylon

Did this fix your problems? Please report back to us!

no tried that didn't work

needed to remove "browser manager" in control panel. Sorted now