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Trying to change my support profile

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  • Last reply by James
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When trying to change my Mozilla Support profile, it doesn't take effect, even after restarting Firefox.

When trying to change my Mozilla Support profile, it doesn't take effect, even after restarting Firefox.

Chosen solution

If you are referring to your Profile on support.mozilla.org then you change it at https://support.mozilla.org/en-US/users/edit and other settings on the right of that page.

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Chosen Solution

If you are referring to your Profile on support.mozilla.org then you change it at https://support.mozilla.org/en-US/users/edit and other settings on the right of that page.

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