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In BT email, addresses from my contacts list do not copy into the address box when composing.

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I use BT internet for emails. When composing an email I type the addressee into the To box. The full address pops up but when I click on it Firefox only copies in the first few letters. The address is then highlighted in red as invalid. I have been in touch with BT who say that this is a known Firefox problem. I found this to be true becasue my email service works fine in Chrome. However Firefox is my preferred browser so I would like to get this fixed. Thank you.

I use BT internet for emails. When composing an email I type the addressee into the To box. The full address pops up but when I click on it Firefox only copies in the first few letters. The address is then highlighted in red as invalid. I have been in touch with BT who say that this is a known Firefox problem. I found this to be true becasue my email service works fine in Chrome. However Firefox is my preferred browser so I would like to get this fixed. Thank you.

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