Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I turned on my computer this morning and it seems my passport file has disappeared. Has Firefox made this change, and if so, why?

  • No replies
  • 0 have this problem

I use Stockhouse.com as a homepage and when I opened my computer this a.m. the site came up and it asked me to sign in which it normally does these days and I click on sign in and it shows my email and password and I click again and I'm signed in. This morning it asked me to provide my email address and password i.e. fill in the blanks. It has not done that for at least 15 - 20 years. Not remembering offhand what my password was I clicked on the 3 line application tab in the top right hand of my screen and brought up the list which includes "Passwords". I clicked on the password file and it is blank. It has never been blank before -- did Mozilla/Firefox make a change that would make my password file disappear?

I use Stockhouse.com as a homepage and when I opened my computer this a.m. the site came up and it asked me to sign in which it normally does these days and I click on sign in and it shows my email and password and I click again and I'm signed in. This morning it asked me to provide my email address and password i.e. fill in the blanks. It has not done that for at least 15 - 20 years. Not remembering offhand what my password was I clicked on the 3 line application tab in the top right hand of my screen and brought up the list which includes "Passwords". I clicked on the password file and it is blank. It has never been blank before -- did Mozilla/Firefox make a change that would make my password file disappear?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.