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hOW TO CLEAR ' MOVE MESSAGE TO FOLDER ' LIST

  • 5 replies
  • 1 has this problem
  • 46 views
  • Last reply by Ed

Want to clear the 'RIGHT CLICK MOVE EMAIL TO FOLDER LIST ' THAT ACCUMULATES OVER TIME . lIST GETS TOO LONG. Searched thoroughly for an answer but found none.

 Please respond if you know how to clear this list. 

Merry Xmas Mike

Want to clear the 'RIGHT CLICK MOVE EMAIL TO FOLDER LIST ' THAT ACCUMULATES OVER TIME . lIST GETS TOO LONG. Searched thoroughly for an answer but found none. Please respond if you know how to clear this list. Merry Xmas Mike

Chosen solution

Presuming Mike is talking about the list of folders seen at R. click message > Move To > Recent Destinations.

This is the way to remove that list.

Open your TB profile:

- TB menu > Help > Troubleshooting Information

- click the Application Basics > Profile Folder 'Open Folder' button

- close TB and rename the folderCache.json file to folderCache.jsox

Restart TB and the list should be gone. Note this will also remove the list from the R. click > Copy To list.

Read this answer in context 👍 1

All Replies (5)

I am confused. Aren't the listed folders the folders that you created? If so, how can the list be made shorter? All I can think of is to make the many folders into subfolders.

Chosen Solution

Presuming Mike is talking about the list of folders seen at R. click message > Move To > Recent Destinations.

This is the way to remove that list.

Open your TB profile:

- TB menu > Help > Troubleshooting Information

- click the Application Basics > Profile Folder 'Open Folder' button

- close TB and rename the folderCache.json file to folderCache.jsox

Restart TB and the list should be gone. Note this will also remove the list from the R. click > Copy To list.

Thanks Ed, Exactly what I was looking for. Used this solution many moons ago but couldn't find it.

Merry Xmas to all Mike

'Hey Ed .. need your advice again'

Open your TB profile:

- TB menu > Help > Troubleshooting Information

- click the Application Basics > Profile Folder 'Open Folder' button

- close TB and rename the folderCache.json file to folderCache.jsox

Restart TB and the list should be gone. Note this will also remove the list from the R. click > Copy To list.

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These are the 3 files in the profile folder. I'm confused ..which file do I rename? TB is closed This file folderCache.jsox .json - create date 01/13/2026 was created when I used above procedure on 1/13/2026... I already have a folderCache.jsox file ... renaming it leads to file being unusable. '


folderCache.jsox - create date 12/21/2025

folderCache.jsox .json - create date 01/13/2026

folderCache.json - create date 02/02/2026

Thanks,Mike

Delete folderCache.jsox - create date 12/21/2025 and folderCache.jsox .json - create date 01/13/2026

Rename folderCache.json to folderCache.jsox and make sure it doesn't end up with .json at the end like the one from 1/13.

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