
Install failed
I am installing Firefox (Latest from website) on a windows11 laptop. I had firefox many years ago and uninstalled it. I am reinstalling and I get a pop up that states: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window:"
I have uninstalled and went through my laptop to remove all references from firefox. Task manager shows no sign of mozilla or firefox running processes.
A check of the crash log is empty.
Chosen solution
Hi,
Could you please check out "Firefox is already running but is not responding" error - How to fix? Do any tips from that article help?
Read this answer in context 👍 0All Replies (2)
Chosen Solution
Hi,
Could you please check out "Firefox is already running but is not responding" error - How to fix? Do any tips from that article help?
Thank you for your response. I found it in %APPDATA% there was an old Mozilla directory from many years ago. When I deleted the directory all works fine