Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't open email in Firefox

  • 3 replies
  • 6 have this problem
  • 156 views
  • Last reply by jeff-g

joe.nancygiljum
joe.nancygiljum

Why cant I open Firefox to get to my email as I have always done?

Why cant I open Firefox to get to my email as I have always done?

Chosen solution

Its an imap account, correct? which ISP?

Read this answer in context 👍 0

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi Joe

What happens when you try to access your email in Firefox? Is there any error message?

joe.nancygiljum
joe.nancygiljum Question owner

Nothing happens at all. I just get a Microsoft account to open and it doesn't do anything to get me to my email. Firefox is not responding as it usually does when I check the Firefox box.

jeff-g
jeff-g

Chosen Solution

Its an imap account, correct? which ISP?