Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

SIGN in ID/EMAIL

  • 2 replies
  • 0 have this problem
  • 6 views
  • Last reply by Paul

more options

The email acount I was using to sign-in to Firefox has been breached annd the onlyway I can recover it involves sending drivers license photo and current photo ofmy delf -- ehich would not prove snything. If somebody hsd my enough info they could fake that easy enough. Although they have takenaway allour privacy I refuse to send them that info.

If I had simply said I need helpchanging my password they never would have known. I was honest about the reason I needed a new password. Ended in my contacting Paypal and telling them to not acceot any more charges as I had the Premium email.

So noe I need a new sign-in here and Firefox becuase if I am asked code to be retrieved from that provider I won't be able to get it.

If someone can help me please send notice to : [email address]

Thanks in advance Paul

The email acount I was using to sign-in to Firefox has been breached annd the onlyway I can recover it involves sending drivers license photo and current photo ofmy delf -- ehich would not prove snything. If somebody hsd my enough info they could fake that easy enough. Although they have takenaway allour privacy I refuse to send them that info. If I had simply said I need helpchanging my password they never would have known. I was honest about the reason I needed a new password. Ended in my contacting Paypal and telling them to not acceot any more charges as I had the Premium email. So noe I need a new sign-in here and Firefox becuase if I am asked code to be retrieved from that provider I won't be able to get it. If someone can help me please send notice to : [email address] Thanks in advance Paul

Modified by Paul

All Replies (2)

more options

I put the email to reply to in the message the second timeI submitted the problem.

Thanks Paul

[email address]

Modified by Paul

more options

Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1446542

I am also going to remove your email address from your question for your privacy and security as this is an open forum.