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password manager problem

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  • Last reply by jmelson

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Long time Firefox user on Linux. Password manager has never saved passwords, but I just lived with it. Recently, I tried setting a primary password, and now I can't log in to eBay, or Mozilla. On eBay, I type my user ID and the continue button is greyed out. On Mozilla, now I get "Local storage and cookies are required", but I DO have them turned on. I tried to change/set the Primary Password, and I get "Unable to change Primary Password". Is there a file protection/privilege problem? How can I track this down? Thanks, Jon

Long time Firefox user on Linux. Password manager has never saved passwords, but I just lived with it. Recently, I tried setting a primary password, and now I can't log in to eBay, or Mozilla. On eBay, I type my user ID and the continue button is greyed out. On Mozilla, now I get "Local storage and cookies are required", but I DO have them turned on. I tried to change/set the Primary Password, and I get "Unable to change Primary Password". Is there a file protection/privilege problem? How can I track this down? Thanks, Jon

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This happened on Firefox ver 104.0, I then updated to 120.0, the problem is the same. Now, basically any web site that asks for a password just locks up, and whatever you need to click to enter the password does nothing. Thanks, Jon

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